WINDOWS Magazine Winter 2016 | Página 6

member profile prowler proof Brisbane based manufacturer and supplier of security door and window screens, prowler proof, is providing window manufacturers with a unique approach to screen package solutions for their builder customers. A and results are not easily replicated on a national scale by other brands in the market,” says Michael. s new home owners continue wanting to buy turnkey packages, so that there’s nothing left to do when they move in, home builders are in turn looking to provide complete package solutions for their customers. “It should be no surprise that windows are now coming into focus as a place to add value for builders,” says Prowler Proof Managing Director, Michael Henry. “Our focus is on developing solutions for home owners, but we strive to ensure these solutions do not add more burden on the builder or window manufacturers, but instead offer them opportunities to upsell and fully service their customer’s needs.” Doing things differently “Our unique set up allows us to provide performance levels well above industry standards. Our short lead times – five days ex factory, consistent product quality and above Australian Standard performance results are just the start. Our set up, systems 4 Australian Window Association “We are able to make customised solutions for window manufacturers, ensuring minimal disruption to their existing processes, and allowing them to continue to focus on their day to day business. we can innovate to make the process better and faster.” World class manufacturing status Prowler Proof has achieved the rating ‘World Class’ on the PROBE Manufacturing global benchmark. “Prowler Proof provides window manufacturers a single national supplier solution, cutting out the need to deal with different screen manufacturers in each state. All window manufacturers are also allocated a Prowler Proof Business Development Manager (BDM) to ensure they are fully supported, with someone on call, right from day one. PROBE is one of the world’s leading organisational assessment and best practice benchmarking tools, used in over 30 countries to promote and support the pursuit of Business Excellence across all sectors. The process compiles a report and provides a World Class score compared against a cross-section of international companies. “This makes the transition a lot simpler for the manufacturer. Their BDM is there to assist with staff training and to answer any questions. PROBE is a diagnostic process designed to access the Practice and Performance of a business. To achieve the World Class rating, a business must score above 80 per cent in both Practice and Performance. Prowler Proof achieved 85 per cent and 82 per cent respectively – well above the requirement of “We like to understand our channel partners’ businesses and work with them to find ways