WINDOWS Magazine Summer 2016 | Page 14

l ega l THE BATTLE OF THE FORMS Battle of the forms refers to the not uncommon situation in which one business firm makes an offer in the form of a pre-printed form contract and the offeree responds with its own form contract. At common law, any discrepancy between the forms would prevent the offeree’s response from operating as an acceptance. There would be no contract in such a case. BRYAN PICKARD Greenhalgh Pickard Solicitors and Accountants M embers who have attended my presentations on contracts in AWA training may recall discussions about the ‘battle of the forms’. At common law, the formation of an enforceable contract requires agreement. Agreement occurs when there is unequivocal acceptance of an offer. Where the acceptance amends or adds to the terms of the offer it constitutes a counter offer. The ‘battle of the forms’ occurs when one party makes an offer that contains its standard terms and the other responds with its own set of terms. Often it takes the form of a quote, from the supplier, and a response, in the form of a purchase order, from the buyer. If the supplier starts to supply the goods or do the work, it can be implied that they accepted the buyer’s counter offer. If there is no actual or implied acceptance then there will be no enforceable contract. This was succinctly characterised by Lord Denning, a famous English judge, who said that in some cases the battle is won by the person who ‘fires the last shot’. In the United States, there are various federal and state commercial codes that regulate contracts. The Uniform Commercial Code introduced what is called the ‘knock out-rule’. This rule is applied by courts in resolving a battle of the forms where parties’ forms contain conflicting terms. In this situation, a contract is still formed but the knock out rule operates to reject both parties’ terms if there is a disagreement between the forms exchanged. The inconsistent terms are knocked out of the contract and replaced by standard provisions set out in the Code. This is not the situation in Australia. In reading an article about knocking out the ‘knockout rule’, I was reminded of some advice I have given in my training sessions to overcome the problems caused by the ‘battle of the forms’. If, as a supplier, your objective is to have the terms of your contract prevail, you should include a term in your quote that states that there is no agreement until you have received a signed copy of terms of supply signed by the buyer. The terms of supply can be printed with your quote and have a place for the purchaser to sign with words indicating acceptance, for example, ‘by signing below, you accept our offer as set out in this quotation’. It is useful to include a whole of contract clause in your terms of quote that states that apart from terms implied by law that cannot be excluded, the terms in the supply agreement are the entire agreement and any other express or implied terms are excluded. If you do sales through e-commerce, there should be a statement posted on your website where sales information is located stating that a sale is dependent on the seller receiving a sales confirmation. It could be a ‘click through’ acceptance of a form on the website or an ‘I agree to terms’ tick box (with a link to the terms). Alternatively, the receipt of a digital copy of the terms signed by the buyer can be required. Having put the above into your forms, the next step is to ensure that you have the signed terms before you perform the contract. This is where you need a sign in big bold letters: NO SIGNED CONTRACT - NO SUPPLY. For more information, contact Greenhalgh Pickard Soliciters and Accountants on 07 5444 1022 or visit www.greenhalghpickard.com.au 12 Australian Window Association