WINDOWS Magazine Autumn 2016 - Page 11

t ra i n i n g step 1 Step one should include both soft (people and communication) skills and hard (technical) skills. Take a good look at how your business is managed and operates – what are the top three issues you need addressed? Chances are these could become a training opportunity. step 2 Step two includes a review of your current workforce competencies and skills. Are your staff in the right roles? Are you using their skills and knowledge to the best possible effect? Could you upskill your team and achieve better results? Do you need to recruit in new skills? step 3 Once you have completed the organisational and individual skills review it is time to identify the training needs and training providers. Take your time in finding the right training provider – they will need to understand your industry and be able to provide the type of training you require when you need it in the format required to make a difference to your business. A fact sheet on how to choose a training provider is available to download from the Australian Skills Quality Authority1. Several nationally recognised qualifications have been designed and developed specifically for the windows and doors sector, which include: • Factory Staff Certificate III in Process Manufacturing (Fenestration Specialist) • Onsite Staff Certificate III in Glass and Glazing • Support Roles Certificate IV in Glass and Glazing The Certificate III in Process Manufacturing (Fenestration Stream) has been designed to meet the needs of operational staff fabricating windows and doors, and includes training fabrication, AS 1288 and AS 2047 standards, and contemporary lean manufacturing concepts to help streamline the manufacturing process. This qualification also includes working with glass, understanding shop drawings and schedules, factory safety and soft skills such as team work and communication. This program is funded in some states. The Certificate III in Glass and Glazing is designed for staff requiring a glazing license and includes both fabrication and installation in a range of glazing applications. Residential, commercial and architectural glazing units can be selected to suit an individual company’s needs. We recommend discussing your specific requirements with your chosen training provider. This course is provided in block course format (via TAFE) or onsite (via private training providers and some TAFEs). As the Certificate III in Glass and Glazing is a formal apprenticeship, employer incentives of $4,000 are available. Additional ‘Mature Age’ (over 25) incentives are also available to employers. In Western Australia, the Building and Construction Industry Fund provides an additional incentive of $8,000 per glazing apprentice. The Certificate IV in Glass and Glazing is intended for estimators, sales representatives, factory and site managers in the windows and doors sector. This program is delivered using a blended delivery model and subsidies are available in New South Wales, Northern Territory and Tasmania. Other qualifications such as leadership and management may also receive subsidies in some states. The Department of Industry also provides a free skills analysis and training subsidies under the Industry Skills Fund program. 1 For more information on Glass Skills Australia, visit or phone 1800 886 269. Autumn 2016 Windows Magazine 9