Wibu-Systems Services Wibu-Systems-Service-Brochure | Page 8

S E R V I C E S Maintenance at Application Level Our service offer also includes maintenance at the application level. Third-party software like database, application servers, and webservers, as well as the CodeMeter License Central application itself, are maintained by our experts. Availability Monitoring Our automatic system continuously checks the availability of your CodeMeter License Central installation. Should your system experience downtime, our experts are immediately notified and start working to bring your system online in the shortest time possible. Security Monitoring Our system automatically monitors for intrusion attacks; upon detection, the system can block the hacking attempt automatically or with the prompt assistance of our on-site team. Secure Access to CodeMeter License Central To safeguard your data, we use the most sophisticated security. Your access as a software vendor to your user interface is protected by a client certificate and is available only via https. Secure access from CRM, ERP and e-commerce solutions is available upon request. In our Dedicated Server Edition, you have the option to extend CodeMeter License Central, and access the Web Services directly from your application. The access to these interfaces is also protected using https and client certificates. Service Level Agreement Wibu Operating Services offers up to 99.9% availability of your CodeMeter License Central in our datacenter. Integration Options For integration into an e-commerce shop, all connectors are available. The protection of the connection between the shop and CodeMeter License Central is individually configured depending on online shop options. For example, Connectors are available for Digital River, element5, share*it!, Avangate and Cleverbridge shops. For direct license collecting from within your software our Standard Gateways are available. Datacenter Edition The CodeMeter License Central Datacenter Edition presents a cost-effective beginner version. You share a computer with other vendors but databases are separated. Separated databases do not limit security considerations. The WebDepot pages are completely customizable to your individual corporate design. No restrictions apply. Access is available using either lc.codemeter.com or lc-admin.codemeter.com. ISV Webinterface Proxy HTTPS/Webinterface HTTPS/WebServices lc-admin.codemeter.com USER DB Application Server SQL-Server Cluster Gateways Connectors WebDepot Extensions HTTP/HTTPS lc.codemeter.com CodeMeter License Central Datacenter Edition Dedicated Server Edition With the Dedicated Server Edition, your CodeMeter License Central installation is running on a separate virtual machine. As part of this option, you are able to use your own extensions and directly access all web services; it supports up to 3,000 license activations/ deactivations per month with up to 99.5% availability. 8