Whittlesea CALD Communities Family Violence Research Report 2012 | Page 73

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(If they have already accessed services for assistance with family
violence)
9. When you first chose to seek assistance from the
agency/organisation, what information/advice did you receive?
10. How would you describe the information/advice that you received?
11. What particular services did you access?
12. When you first made contact with the agency/organisation was there
any particular assistance that you were hoping that they could offer to
you?
13. Was there any particular assistance that you wish could have been
available to you that wasn’t?
14. Would you say that it was easy to access assistance from the
agency/organisation or difficult?
14.1

If it was difficult, why was it difficult?

14.2

If it was easy, why was it easy?

14.3

If it was difficult, was there anything that the

agency/organisation could have done differently to make it easier for
you to access assistance?
14.4

Is there anything else that you can think of that would have

made it easier for you to access assistance from the
agency/organisation? (e.g. access to childcare, public transport
vouchers etc)
15. Reflecting on your experience, was there anything about the way in
which people you know reacted to your disclosure of family violence
that was good/helpful?
16. Was there anything about the way people you know reacted to your
disclosure of FV that you wish could have been better/different?
17. Reflecting on your experience, is there anything that would assist
women in a similar situation to you to get better help?
18. Did you have any fears or concerns that prevented you from seeking
assistance at an earlier point in time?