White Papers What Does Tomorrows CTRM Look Like? | Page 4

Commodity  Management                                                                                                                                                                                                                    A  ComTech  Advisory  Whitepaper     address  operational  risks,  effectively  manage  and  optimize  supply  chains,  ensure  compliance  with  regulations  and   provide  trading  intelligence.     The  tremendous  drivers  for  change  that  we  see  impacting  commodity  markets  mean  that  all  companies  must  take   immediate  action  to  improve  their:   • • • Market  transparency  –  a  need  to  develop  market  awareness  driven  by  data  and  maintain  a  vigilant  eye  on   macro   trends.   Strategies   must   be   formulated   around   those   macro   trends   and   managed   on   market   data   and   real-­‐time   (or   near   real-­‐time)   analysis   of   that   data   in   multiple   formats   and   from   many   sources,   including  quite  possibly  even  various  forms  of  social  media.   Internal   transparency   –   profit   is   made   or   lost   on   daily   decisions.   Accurate   and   timely   position   management,   risk   management   and   business   intelligence   support   are   key   to   ensure   opportunities   are   exploited,  costs  kept  under  control  and  risks  addressed.   Regulatory  transparency  –  regulators  will  be  quick  to  move  and  once  on  their  radar,  businesses  will  be  the   target  of  scrutiny  for  a  very  long  time.  Developing  a  culture  of  compliance  and  improving  transparency  for   regulators  is  crucial  to  avoiding  punitive  and  damaging  enforcement  actions.   The  chances  of  succeeding  in  the  broader  commodity  industries  in  the  future  are  increasingly  dependent  on  the   trading,   trade   management   and   supply   chain   management   technologies   deployed   and   utilized   to   address  these   big   challenges,   including   CTRM,   data   aggregation   and   analysis,   trading   surveillance,   business   intelligence   and   reporting.     Much   like   the   traders   who   earn   their   living   in   these   unsettled   markets,   the   technologists   that   produce   CTRM   software  are  also  being  challenged  like  never  before.   Delivering  Flexibility  and  Agility  in  CTRM   The   common   factor   to   being   successful   in   meeting   these   challenges   is   to   deliver   CTRM   software   that   not   only   has   the  required  functionality  but  that  is  also  both  flexible  and  agile.  However,  when  it  comes  to  software  of  any  kind,   these  terms  are  overused  and  therefore  somewhat  meaningless.  Providing  agility  and  flexibility  is,  in  part,  about   the   technology   and   architecture   chosen   to   deliver   the   functionality.   Today,   those   applications   best   able   to   deliver   these   attributes   are   generally   highly   modular,   web-­‐enabled   applications   that   make   use   of   service   oriented   architectures.  Consideration  must  also  be  given  to  the  user  interface  to  ensure  that  it  is  not  merely  configurable,   but  that  it  can  truly  be  personalized  by  each  end  user  without  the  need  for  programmer  involvement.  It  must  also   be   graphical,   intuitive   and   engaging   to   the   user.   Finally,   the   application   must   be   able   to   deal   with   data   in   multiple   formats  and  to  help  the  user  extract  the  maximum  value  from  that  information.  However,  even  when  all  of  the   above   is   true,   it   might   all   be   for   naught   if   the   software   vendor   takes   the   traditional   approach   to   delivering   software.   In   the   traditional   software   delivery   mechanism,   a   vendor   releases   upgrades   to   the   software   periodically.   In   the   fast-­‐moving  world  of  CTRM,  there  might  be  4  to  6  incremental  releases  per  year.  Each  incremental  release  needs   to  be  tested  and  then  implemented  by  the  user  and,  after  a  while,  the  users  inevitably  fall  behind  on  the  release   cycle.   In   extreme   cases,   the   end   users   fall   so   far   behind   that   they   lose   their   support   (most   vendors   will   only   support   a   fixed   number   of   previous   versions   of   their   software).   Given   that   fact   and   the   unavoidable   conflict   between  the  vendor’s  prioritizing  of  certain  new  functionality  to  drive  sales  rather  than  meet  the  specific  needs  of   individual   customers,   the   inevitable   happens:   Users   are   forced   to   create   spreadsheet   workarounds   to   give   themselves  much-­‐needed  new  functionality.  Suddenly,  the  use  of  spreadsheets  outside  of  the  system  –  the  very   problem  that  the  new  CTRM  solution  was  designed  to  fix  in  the  first  place  –  begins  to  flourish  once  again.     Surprisingly  perhaps,  another  issue  is  the  commercial  structure  of  the  software  licensing  deal.  Most  software  has   historically   been   licensed   on   a   one-­‐off   basis   and   the   users   then   pay   a   percentage   of   that   initial   license   fee   for   annual  support  and  maintenance.  Add  more  users  and  perhaps  you  will  pay  an  incremental  license  fee.  Ask  for   ©  Commodity  Technology  Advisory  LLC,  2014           4