The Importance of Up-to-Date and Flexible Employee Training Materials | Page 16

For training departments, there’s nothing more criminal than handing an employee an outdated training manual. Employees need access to the latest and greatest information to truly succeed in the workplace.

Although organizations are keen on digitizing business processes, employee training materials are still stored in outdated physical binders. Moreover, old-fashioned training programs are formulaic. They’re taught to everyone in the exact same way, meaning the material isn’t flexible enough to address the individual needs of each employee.

On the contrary, digital content is versatile and can be updated automatically across multiple devices. Information that’s outdated is aptly removed so that employees have access to the right content at all times. With mobile apps, for example, live updates are automatically pushed to all employees from the convenience of their smartphones. This is especially handy for seasonal training plans (e.g. new promos, sales, etc).