What Work Hertfordshire 2015 / 2016
TOURISM AND
HOSPITALITY
A career in tourism or hospitality can be very rewarding. If you like meeting people, are
enthusiastic and organised then it could be for you. There are plenty of entry level jobs from
which you can move quickly up the career ladder to a management position and better earning
power! Where could you work? How about beachfront cafe, international hotel chain, cruise
ship, conference centre, airline, water park, exclusive restaurant, travel agent or as a tour
guide... take your pick!
What is happening?
Skills & qualities
• One in 14 people in UK work in hospitality, leisure,
travel and tourism; nearly half of them work part
time.1
• UK accommodation, food and beverage services need
almost 524,000 more staff by 2020. 2
• Nearly 30,000 people are employed in hospitality and
catering in Hertfordshire. 3
Useful subjects
• Shortage of chefs (11,000 needed over next seven
years) and managers.4
• Holiday parks, hostels and restaurants are growing.
Fast food chains such as Subway and Greggs are
expanding.
• Demand for people with business and management
skills. Also foreign languages.
• Number of travel agencies reporting hard-to-fill
vacancies has tripled over last two years despite drop
in number of employers. Sought after skills include job
specific, customer handling, organisation, planning
and problem solving. New apprenticeships will help
bring new skilled staff to sector. 5
Local employers
• National Trust
• De Vere Hotels
• Bourne Leisure
(head office)
• JD Wetherspoon (head
office)
• Just Eat (head office)
• Harry Potter World
• Park Resorts (head office) • Hotels, restaurants and
travel agents
• David Lloyd Leisure
(head office)
12
What could you earn?*
Bar manager
£19,100
Bar staff
£12,900
Chef
£18,700
Travel agent
£18,800
Conference manager
£25,400
Waiting staff
£12,500
On the web
www.careerscope.uk.net
www.skillsactive.com
http://hospitalityguild.co.uk
www.gov.uk/apply-apprenticeship
• Major sporting venues
1,2,4 & 5 People1st 3 Business and Employment Register Survey * Annual Survey of Hours and Earnings 2014. Average full-time
(median) salary rounded to the nearest £100. Doesn’t include self employed.