Supply Chain Tech Change: Making Things Easier for Customers
From left to right: Justin Bailie, Founder, Rose Rocket, Dave Brajkovich, Chief Technology Officer , Polaris Transport, Michelle Arseneau, CCLP, Managing Partner, GX Transportation, and Nick Davies,
Technical Channel Manager, ATT&T Fleet Complete
It’s common knowledge that technology is disrupting the supply chain industry. Many logistics professionals are experiencing those disruptions in their day-to-day operations – and certainly foresee big impacts in the immediate future, let alone in a few years’ time. But with all the talk about emerging technologies, it can be difficult to understand what’s just hype and speculation and what you need to act upon.
Supply chain tech change was the topic for a panel at the recent Canada Logistics Conference in Vancouver, BC. There are various technologies being looked at and adopted. Themes such as making things easier for customers, increasingly heightened customer expectations about technology, and ROI often came up in comments from the group.
Autonomous Vehicles
"The most talked about thing today is autonomous vehicles," commented Michelle Arseneau of GX Transportation. "It is exciting. It is scary." She does not see it coming into play in practical terms for the next several years because of legalities and other impediments, however.
In the short term, she notes, we will see autonomous technologies providing improved safety features for road equipment, such as collision and lane change alerts. "Because we are so distracted as a society, I think it is really important that we have that, going forward."
NOVEMBER 2018