New ERP: PAKi invests further in securing its digital future
The leading expert in open pooling in Europe, PAKi Logistics, has rolled out its new Enterprise Resource Planning (ERP) system. The new system is a further important building block in the digitalization of the company’s entire supply chain operations optimizing business processes and service delivery. The highly flexible architecture also enables a higher level of customized possibilities for customers.
Thirteen different applications related to PAKi Logistics’ services ensure an optimized user experience. The new ERP automates processes for PAKi’s core services, such as pallet orders and returns, drop & drive and e-Vouchers, as well as accounting and offers paperless document management. The customer structure has been completely redesigned; this makes PAKi Logistics’ services even easier for customers to understand and interact with. For example, they can see what activities are taking place in the PAKi spots and the spots can, for example, add opening hours or issue status messages on warehouse storage levels.
“For us, the new ERP is another important step in our digitalization strategy and ensures more service, more security and a higher level of transparency for goods flows with standard load carriers,” says Ingrid Faber, interim CEO of PAKi Logistics. “Thanks to
the new architecture, all processes are now better structured and can therefore be precisely tailored to individual customer needs,” emphasizes CFO Sven Kokemor. “The customer has more control over what happens with his orders, and the processes are more stable, error-free, and run very smoothly.”
The cloud-based system has many practical advantages: Customers no longer have to deal with so many debtor numbers as today, as these can now be aligned to accounts. The connection to customers’ own systems is also simplified by standardized interfaces. The systems are optimized in the architecture so that there is more feedback on the order status and thus fewer errors are possible. Documents are archived in conformity with the law and can now also be accessed on the move. In addition, the system is the basis for sophisticated business intelligence, which will enable improved forecasting and additional insights into the future.
24 WESTERN PALLET