Stonerise Innovations
COVID-19 has changed how Stonerise delivers its services but not the services themselves , according to CEO Larry Pack .
“ Caring for our patients with love has never stopped being our top priority , and that includes keeping them , along with our team members , safe ,” he says .
To help patients and staff cope with the social distancing challenges of COVID-19 , Stonerise implemented televisit technology and online scheduling at its care centers with Stonerise iPads for patients to stay connected to their loved ones .
Stonerise also created a guardian angel program where one team member checks in regularly with families and
keeps them informed of any changes at the center or with their loved one .
Stonerise also launched a daily updated online dashboard with testing results and visitation status for all its centers .
Early in the pandemic , Stonerise management decided to invest monetarily , emotionally and spiritually in the frontline employees who would be critical in helping the organization navigate through such uncertainty .
“ We made our team members a priority by ensuring they had necessary supplies , offering pay increases and offering Chaplain support with daily devotionals and prayer requests ,” says Pack .
Going forward , Stonerise ’ s unique transitional care model will remain a
focal point for further development , according to Pack .
“ We want care transitions — whether it is after a hospital stay or coordinating with multiple specialty physicians — to be less uncertain , more human and more loving ,” says Pack . “ We aspire to continue reinventing how we care for one another as we age .”
ing homes , they aren ’ t thinking about the critical link we play in the health care continuum ,” says Pack . “ The hospitals rely on us to accept patients who are too sick to go home just yet . Those patients and families rely on us as well .”
Pack also places emphasis on home health care wherever possible . “ Home health is imperative because it ’ s the future ,” says Pack . “ People want to get care where they are most comfortable — in their homes .”
Pack began his career as a certified public accountant ( CPA ), making partner at the Charleston firm Herman & Cormany in his mid-20s . His experience as a CPA , along with a family full of small-business entrepreneurs , gave him the foundational knowledge he would need to steer Stonerise toward success .
“ When you ’ re a local CPA , you represent many different businesses ,” he says . “ I was able to observe good and bad leaders . I got a crash course in business administration by working with fantastic Southern West Virginia businesses .”
Pack is a member of the House of Delegates in the West Virginia Legislature . Additionally , he has served as a member of the Republican National Committee for four years .
Pack has been involved in the West Virginia Health Care Association for more than 20 years and is its current secretary . He has also served on the boards of the Charleston Coliseum & Convention Center , West Virginia Health Right and the West Virginia Chapter of the Alzheimer ' s Association .
Pack says two people were critical in mentoring him : the late Kanawha County business leader , Calvin Sutphin , and West Virginia Department of Health Secretary , Bill Crouch .
Sutphin taught Pack team building and how to create an atmosphere of encouragement . Crouch taught him business structure and attention to detail .
Pack ’ s family and his relationship with the Lord have played an instrumental role in his success . He feels very blessed for these influences . •
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