Craig Glover
President & CEO , FamilyCare Health Centers
KRISTEN UPPERCUE
Craig Glover has a passion for bettering himself , his colleagues and his community .
In his constant pursuit to learn , he has earned a bachelor ’ s and master ’ s degree in business administration from Fontbonne University in Missouri and a master ’ s degree in leadership studies from Indiana Wesleyan University . He is currently pursuing an Ed . D . in organizational management at Oakland City University . Glover is also certified in health care management as a fellow in the American College of Healthcare Executives and a certified medical practice executive in the American College of Medical Practice Executives .
As president and CEO of FamilyCare Health Centers , Glover is leading a network of nonprofit community health centers ( CHCs ) to fill the gaps in access to health care in West Virginia .
“ CHCs exist to ensure access to health care services regardless of ability to pay , and they never let a lack of financial resources be a barrier to care ,” says Glover . “ In some ways , the work chose me . While working in information technology , I joined a CHC as the chief technology officer in 2014 . When I began to learn about the service and the mission of CHCs , I knew I had found my calling .”
Prior to transplanting to West Virginia , Glover served as CEO of Norwalk Community Health Center in Connecticut for nearly five years .
Photo by Olivier Kpognon .
“ We achieved a lot during my tenure ,” he says . “ Two major successes were adding behavioral health and dental services . While at Norwalk , we did a lot of practice transformation work using lean process improvement techniques . That experience is proving helpful at FamilyCare .”
In 2019 , Glover moved to the Mountain State to become the FamilyCare Health Center ’ s second CEO , following co-founder Martha Carter ’ s 30-year tenure .
“ I was attracted to the organization because of its reputation for innovation and growth ,” he says . “ I was not very familiar with West Virginia before interviewing for the position but moving here was exciting . It allowed me to learn a new organization
and explore a new region of the country . What I like about living and working in West Virginia is the people . Everyone is very friendly .”
FamilyCare Health Centers provide 32,000 people with health care , including medical , dental and behavioral services . The CHCs meet the needs of West Virginia communities by providing services to address the challenges they ’ re facing . For example , the centers began offering substance use disorder services in response to the ongoing opioid epidemic , and when the coronavirus pandemic began , Family Care began offering telehealth visits for patients despite never using the technology before .
Looking to the future , Glover hopes to
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WEST VIRGINIA EXECUTIVE