West Virginia Executive Winter 2018 | Page 52

A West Virginia Company. A Nationwide Impact. Kevin stood just inside the nursing home entrance next to the visitor sign-in area with its hand sanitizer pump and box of disposable face masks. A senior information technology (IT) support specialist for Fairmont-based Healthcare Management Solutions, LLC (HMS), Kevin normally works behind the scenes during the survey process, trouble-shooting hardware and software issues for surveyors while they are in the fi eld inspecting nursing homes throughout the U.S. and its territories. On this day, however, he was on-site with a team of HMS medical facility surveyors and was about to experience the company’s work from a whole new perspective. “I’ve visited family members in nursing homes and noticed things like the level of cleanliness or whether the food was appetizing, but seeing a facility through the eyes of a survey team was really eye-opening,” says Kevin. “After the fi rst walkthrough, I noticed a few things I wanted to ask the surveyors about, but that would have to wait until the end of the day. The surveyors had at least a dozen interviews, observations and record reviews to get to. They knew exactly what they were looking for. After watching them in action, I was so proud to play a part in protecting nursing home residents—one of the country’s most vulnerable populations.” HMS is a federal and state contractor focused on health care compliance, quality improvement and resident/patient safety, and a large part of that work is surveying health care facilities for compliance with federal and state safety and civil rights regulations. “Improving lives is the very reason this company was founded in 2002. We combine our health care expertise and knowledge of federal regulations with information technology to make lives better, one facility and one resident at a time. I am so proud of our staff and the important work they do. Everyone—the residents, the families, the facility staff, and the regulators— wants what is best for residents and patients. We do, too, and we’re extremely grateful to play an important role in promoting resident-centered care.” – Leah Heimbach, HMS President HMS is a successful and growing woman-owned small business and the recipient of the U.S. Small Business Administration’s 2017 National 8a Graduate of the Year Award. HMS uses its blend of clinical and IT expertise to provide quality and compliance surveys of health care facilities, management consulting, clinical data and medical record review, Section 508 compliance, health plan compliance reviews, software development and testing, data collection/analysis/reporting, data visualization and project management. 1000 Technology Drive, Suite 1310 Fairmont, WV 26554 www.hcmsllc.com • (304) 368-0288