DiGiT3 LLC
Wendy Goodenough COO
Juniper Networks
Rob Bannister
Healthcare Specialist – Virginia & West Virginia
What is the biggest gap you see within the business technology arena?
Answer:
Businesses must take cyber threats seriously and take proactive steps to protect themselves. One seemingly innocent click by one employee can yield catastrophic consequences. Business leaders need to understand that cybersecurity awareness and compliance is more than a checkbox. These threats are real, and they are here to stay. Organizations of every size and industry should be aware of the nature and consequences of these threats, address their organizational weaknesses and make ongoing employee cyber awareness and education part of the fabric of their business culture. No individual or business is immune from attack.
How does an AI-powered virtual assistant transform network operations and customer support to deliver measurable improvements in efficiency and reliability?
Answer:
AI engines provide next-generation customer support designed to simplify and optimize network operations. The AI assistant is a virtual team member providing extensive insight and guidance to IT staff via a natural language conversational interface. The AI engine saves operators time, effort and money with up to 90 % fewer trouble tickets, 50 % faster problem resolution and 85 % fewer on-site visits. Users benefit from a network infrastructure that is more predictable, reliable and measurable.
The Next Generation of West Virginia Success
Career-focused programs in business, tech, health, and education
Real-world learning through internships and industry partnerships
Personalized instruction that builds conndent, capable graduates Strong ties to regional employers and economic development Leadership skills embedded across every academic discipline
Developing talent. Shaping leaders.
95 %
of graduates are employed or in grad school within 6 months.
68 %
of CU graduate students nd employment in WV.
Concord University is focused on what comes next— equipping students with the skills, experience, and mindset to step directly into today’ s workforce and tomorrow’ s leadership roles. It ' s a practical approach with long-term impact for West Virginia’ s economy and communities. concord. edu
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