West Virginia Executive Spring/Summer 2020 | Page 53

J.Q. Dickinson Salt-Works BY CATHY BONNSTETTER. J.Q. Dickinson Salt-Works in Malden, WV, began as an enterprise in 1817. While the company took a hiatus starting in 1945, CEO Nancy Bruns and her brother, Lewis Payne, revived their family’s business in 2013. “Our story and heritage are pure West Virginia,” says Bruns. “West Virginians area very supportive of their own and take great pride in locally made products. I feel as if I have a whole state of ambassadors who share our story and products with their friends and family around the world. I don’t think you would find that in many other states.” At J.Q. Dickinson, natural flavor is king, and the company works hard to stay ahead of foodie trends and finnicky palates. In July, the company debuted two new salts, ghost pepper salt and mushroom and herb salt. The Kanawha Valley sits on top of a trapped ancient sea, and at the salt work, this brine is drawn to the surface and solar evaporated in sun houses. Employees then hand harvest the ancient salt. Patriot Guardens, a West Virginia Army National Guard initiative, is growing the peppers and herbs for the ghost pepper salt, and Hernshaw Farms, located on a reclaimed mine in Kanawha County, supplies the mushrooms for the mushroom and herb blend. These new blends join the company’s already significant line that includes heirloom blends, plain salt, smoked and cocktail salts and brine mixes. At J.Q. Dickinson, all products start with one ingredient—ancient sea salt—and all share a common core of Appalachian elements. J.Q. Dickinson sells its culinary products to restaurants, retailers and directly to consumers around the world, and its salt can be found in 43 states. Locally, the salt works hosts farmto-table dinners, rents its picturesque grounds for events and hosts the annual BB&T Malden Salt Fest, a festival featuring live music, a parade, food trucks, artisans and craft beer. Bruns has turned the company’s biggest challenge—shipping to the West Coast—into a positive by crediting customers for large orders, a strategy that keeps shipping costs manageable and has increased market share in that region. The company recently launched J.Q. Dickinson Appalachian Mercantile, a monthly subscription box business that showcases Appalachian food, crafts and home products. While the COVID-19 pandemic has temporarily changed the marketplace landscape for J.Q. Dickinson, the company’s e-commerce business has increased significantly. • Photo by Lauren Stonestreet. WWW.WVEXECUTIVE.COM SPRING/SUMMER 2020 51