Wellbrook Foundation, Inc. Leadership Quality | Page 13
11. 傾聽：
用你的耳與他們的心連結
A.鼓勵人告訴他他需要知道的，
而不是他想要聽的
B. 向以下的人洗耳恭聽：你的群
眾，顧客，競爭者，與導師
C. 花時間傾聽
D.在人們活動的場所與他們相遇
（辦公室）
Wellbrook Foundation, Inc.
community service since 1989
Wellbrook Foundation, Inc. Leadership Quality | Page 12
Wellbrook Foundation, Inc. Leadership Quality | Page 14
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