Welcome Gude Events & Pocket Guides Welcome Guide for International Visiting Students | Page 38

Located on the ground floor of KeeleSU, ASK
delivers free information, advice and representation
on a whole range of issues, including academic,
health, family, wellbeing, accommodation, finance,
legal, international, employment and much more.
The advice and support that ASK offers is
independent, free, confidential, non-judgemental
and impartial. If you are unsure whether to ASK us
what you need information and advice about, ask
us anyway; if we’re not the right people to help,
we probably know who is.
If you are experiencing difficulties with your loan or
tuition fee assessment or payments, Advice &
Support at Keele (ASK) in the Students’ Union
can help.
You can visit keelesu.com/advice to chat with
an online advisor
Open: Mon-Fri
10.00am to 12.30pm
and 1.00pm to 4.00pm
Get in touch…
T: 01782 734800
E: [e-mail]
www.keelesu.com/ask
LiveChat: www.keelesu.com/ask
Or drop in and see us; we are on the ground
floor of KeeleSU

Students
Supporting
Students
At Keele we stick together. Our students are our
community and you are going to be a part of that.
What is really cool is the way in which our students
support one another. Whether that’s as a mentor,
as somebody to listen when things are tough or
making sure that somebody gets home safely, our
students do support best: check out these
examples as well as use them, think about joining
them when you are settled as a true Keelite!

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Keele Mentors

Coming to University is a life changing experience.
Even if you feel relatively comfortable about
starting at Keele, you still might want to ask
someone questions before you arrive. Your Mentor
will usually be someone who is studying your
course and knows what you are going through.

WELCOME GUIDE 2015

WELCOME GUIDE 2015

ASK (Advice and
Support at Keele)

This is a great chance to find out more about
studying at Keele from someone who has
experienced it themselves. They will help to share
with you their tips to get the best out of your time
at Keele, what to get involved in and where to go
both on and off campus.
Your Mentor will contact you by email before you
arrive at Keele so you can ask them any questions
you have – no question is too big or too small!
To find out more and apply for a Mentor,
visit: www.keele.ac.uk/keelementors
Click on the following link to see what one of our
mentors thinks of the Scheme:
www.tinyurl.com/keelementors

Nightline

Keele Nightline is a confidential Listening and
Information Service, available to all Keele students.
Any student can call between the hours of 9pm and
3am, every night during semester.
Coming to university is a very exciting prospect for
most students, and some individuals will ease
through their degree without ever encountering
any problems. However, for some students,
university can present the occasional problem,
whether it is personal or academic; for others,
day-to-day university life can be a
constant struggle.

If you can’t reach Nightline on their telephone or
IM services, you can always send a message to
[e-mail] or SMS
07507333351 and they will get back to
you as soon as they can.

Street Team

Street Team is a volunteer student service which
makes sure those students who have been working
late on campus, or who have been on a night out in
the Union and don’t want to walk home alone, don’t
have to. Student volunteers are fully trained and do
an amazing job in supporting students to get home.
You’ll see the team in and outside of the Students’
Union - say hello when you see them and do ask
them to support you in getting back to your Hall –
it’s what they are there for.

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