Welcome Gude Events & Pocket Guides Welcome Guide for International Visiting Students | Page 22

Meet and Greet
Airport Collection

Health and Safety
When Traveling

International Student Support operates a FREE
Meet and Greet Airport Collection service for all
new students who are arriving in the UK for the
first time.

Manchester and Heathrow airports do all they can
to make sure their passengers are safe. However, it
is still your responsibility to look after yourself and
your belongings.

This service is available from
Manchester International Airport ONLY
www.manchesterairport.co.uk/manweb.nsf
Wednesday 20th january 2016.

Do not bring drugs (apart from those prescribed by
a doctor and accompanied by a doctor’s note) into
the UK. Also it is illegal to carry any sort of offensive
weapon such as knives, CS gas, guns or stun guns
in the UK. If you try to bring any of these into the
UK you will be arrested and detained by officials.
Your nearest British Consulate or High Commission
will be able to tell you about restricted goods and
duty free allowances or you can refer to HM
Revenue and Customs website:

Our friendly International Welcome Ambassadors
will be wearing black and gold polo shirts and will
have Meet & Greet service banners. Look out for
them at the designated areas within the two
airports and they will welcome you to the UK
and then ensure you are safely transported to
Keele campus.

How to Book:

To use this service you must complete an online
form. This form is available from the International
Student Support webpages at www.keele.ac.uk/
arrival/arrivingatkeele Once your form has been
checked we will email you to confirm
your registration for the airport collection.
The online request form will be available from
1st December 2015.

Making your own
way to Keele?
If you do not wish to make use of the free Meet &
Greet Airport Collection service but would like
more detailed information on how to reach Keele
from your specific point of entry, please complete
the online form at www.keele.ac.uk/arrival/
arrivingatkeele. Once your form has been checked,
we will email you with further information to make
planning your journey as easy as possible.
You can get an idea of the location of Keele
University from ‘How to find us’
www.keele.ac.uk/aboutus/howtofindus

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www.gov.uk/duty-free-goods/overview
Look after your possessions and never leave your
suitcase or bags unattended in a public place,
including shops and cafés, as they may be removed
for security reasons. Make sure all of your cases and
bags are clearly labelled so that they can be
identified and forwarded to you if they
become lost.
If you need to leave your luggage anywhere, make
sure it is at an official ‘Left Luggage’ office, which
can be found in airports and train stations.
The attendant will give you a receipt to present
when collecting your luggage later.
If you are travelling by train or underground (Tube),
make sure your luggage is where you can see it. Try
to sit in a carriage with other people and not alone.
Take care of your passport, tickets and money and
make sure they are in a safe place such as an inside
pocket, money belt or zipped bag. We advise
against carrying large amounts of cash. A small
amount of cash in lower amounts (£5, £10 & £20
notes) together with a credit card or travellers
cheques is preferred.
If you are taking a taxi from the airport, make sure it
has an official City Council taxi identification label:
these are on the side or back of the taxi. Always sit
in the back of a taxi if you are on your own. Do not

accept lifts from any unknown person inside or
outside the terminal. It is preferred that you use
the free Keele University Meet & Greet Airport
Collect ion service so that you can be met at the
airport and transferred easily to your
accommodation.

WELCOME GUIDE 2015

WELCOME GUIDE 2015

Getting to Keele

If relatives or friends are meeting you upon your
arrival in the UK, make sure that all arrangements
are confirmed before you start to travel and ask for
a contact number in case you are delayed or cannot
find them.

Immigration
Information
In an emergency, your family can contact
you at Keele as follows:
1 The number for incoming calls to rooms in Halls is
01782 73 plus the four digit extension of the room.
2 On Monday to Friday between 9am-5pm, the
Critical Incident Support Team can be contacted on
01782 733335. This team specialise in responding
to urgent questions and emergency issues.
3 If you live in Halls, after 5pm or at the weekend, a
Residence Support Assistant will be on duty and
can be contacted first on the relevant Hall number
(details are available on your Room Information
card). When you get to Keele please pass this
number on to those back at home.
4 After 5pm or at the weekend, Security can be
contacted on 01782 733004 and they can pass an
urgent message to you.
If you will be living off campus, it is essential that
we have a record of your address and contact
phone numbers. You will be asked to confirm these
during the pre-enrolment process.

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