Weekendin Singapore Jan '14 | Issue 10 | Page 60

WeekendinFEATURE WeekendinFEATURE Someone to Love Whether they are your parents, grandparents, spouse, children or pets, Immanuel Kant suggests we need someone to love at any one point in time. Not only does this keep us in touch with our human side, but these relationships remind us of the non-material factors that make life worth living. But developing and maintaining good relationships are no easy feat. Often, we get distracted by personal goals and problems, resulting in us neglecting those around us. Communication is key to any relationship, but it is a skill that takes time and practice to develop. Establishing good relationships with those whom we are not as close to, such as our neighbours, colleagues or even the cashier at the grocery store, is just as important because it determines the type of person we are and choose to become. Apologise When we are in the wrong, it goes without saying that we must apologise for our wrongdoings. Most of us apologise when our actions or words are called into question, but very few of us do so before anyone else notices the error. Responsibility is a key building block of a great relationship, so showing that you are willing to highlight and explain your mistakes shows that you are able to learn from your wrongdoings and move on. This paints you as an individual who can be trusted and depended on. Take the hit once in a while: Accept undeserved criticism Whether it is a client who takes it out on us for someone else’s doings, or receiving flak for someone else’s miscommunication, we’ve all been blamed for something that was not our fault. While the immediate response might be on the defensive side, the ability to take the hit shows that you are able to accept and handle the criticism. Often times, better than the person who is actually at fault. While this is not to say that one should always allow themselves to become a scapegoat, moments of selfless acts such as taking the undeserved hit sometimes helps to cement relationships. Weekendin 60 Be aware of your surroundings: Step in without being asked Whether it is a colleague struggling with a task, or perhaps your spouse who is staying up late into the night to finish a report, stepping in to help someone builds a better relationship because it shows that you care. Pay close attention to what they may be struggling with and offer to help, but not just in a general is-there-something-I-can-help-you-with way. Instead, come up with specific ways that you can help so that they can push past the reflexive No, I’m okay objections. They will be grateful for your help and will also be drawn to the fact that you care enough to notice them. Answer the question that is not asked An employee might ask about his performance or perhaps your child might ask about a situation their “friend” is facing. Often, the questions people ask us are not at all what they seem to be. Instead they are surface level questions that hide their true worries and concerns. Your employee may actually be unsure about his position or ability in the field, and your child may be feeling too embarrassed to admit that he or she is facing a problem. People who build great relationships go beyond the surface question, and instead tackle the larger question at hand. If you are careful enough with how you frame your words, you can give them the answer they are seeking while encouraging them. Know when to assume what role Charismatic and extroverted people often seem to be loved by all due to their loud personalities and seeming ability to sweet talk just about anybody. However, one must always know when to assume the appropriate role and demeanour - when to be fun, and when to be serious. If someone at home is talking in a grave tone, or perhaps a stressful situation at work pops up, cracking jokes to lighten the situation can sometimes cause the other to think that you are not taking it seriously. Similarly, a colleague who is angry at his or her boss sometimes wants you to be a sounding board rather than an advice giver. Learn to identify the situation so that you can act in a manner that the person would appreciate the most. selves at times), smart people strip away the framing that comes with the source and instead focus on the merits of the information. Treat everyone with respect and show that you are listening and valuing their message and advice, even if you ultimately choose to go down a different course of action. Actions like this remind us to stay humble and to respect every individual. Let go of the need to be right In that same vein, let go of the need to be right. It feels good to be right but nobody likes to be told what to do, especially if they had not asked for explicit advice. Even when you think you’re right, understand that everyone has different circumstances and opinions. This means that what wo