WEBINAR Moon Palace and a Jamaica Update | Page 13

How is wheelchair access at Moon Palace?Wonderful- We actually adhere to the US ADA requirements at all of our properties- so great for strollers too :)

Do they offer renewal of vows?

Yes

Is there airport shuttles?

Yes

Did you say there is a Mango's in Montego Bay?

Yes there is a Mango's resort located next door to Royalton Blue Waters in the Montego Bay resort area

Are we able to get a copy of what's happening in Jamaica?

Please visit our website at www.visitjamaica.com

Can cruise guests get day passes still?Yes but very pricey and occupancy controlled

Do you have a lounge at MBJ airport where guests would go after they clear customs and exit the baggage area?

No, we suggest Club MoBay

Is the golf included at Moon Palace Jamaica?

Not at Palace currently

What about Falmouth? anything happening their?

Falmouth does host a heritage and culinary walking tour. In addition the world famous luminous lagoon is there which is a very unique experience. Also Chukka Good Hope Estate is about 30 minutes from Falmouth where they do excursions like Dune Buggy, Zip Lining, ATV riding, challenge course etc. Excellence Oyster Bay just opened in Falmouth as well.

What are the rates for travel agents?

If you don't have RSS, to use the agent rate for 2018 is $149 pp/pn

Is the Penthouse always available?Penthouse? We have Presidentials, but there are not that many and do sell out

What is the cut off age for teens?

17 is cut off ages for teens

Is that $1500 credit per person? per room?5-8 receives $1500 per room -if you book a Family Suite, it is doubled so $3000

What is the best weather time of year?Jamaica enjoys an average temperature of 79 degrees all year round. Rainy periods are usually April - June or September - October. Hurricane season begins June 1 and ends about November 1

Is the beach at Moon Palace in Jamaica a safe swim beach... for families..

Yes, largest private white sand beach in Ocho- very calm, wonderful for little ones & water sports

Are there any hotels being built in Port Antonio?

No major hotels are currently being built in Port Antonio at this time

What is Dream Weekend?

Dream Weekend is huge event in Negril for party goers of all ages. 10 events over 5 days and keeps growing every year with record numbers.

Can we get meet and greet at the airport for groups, or is it just for bride and grooms?

The JTB extends this as a courtesy to clients of our Jamaica Travel Specialists and at this time can only facilitate bride and grooms and both their parents if traveling on the same flight. VIP attractions is better equipped to handle groups

How long is the resort credit good for?Currently in the market thru 2020

What do clients have access to with the day passes?

Everything

Are the air credits only for US agents?Yes, US gateways only

About where on 7-mile beach is Skylark?

Skylark is just about 5 minutes from Couples Swept away heading into the town of Negril

Is there a saltwater pool there?

No, but we do have a heated one

Free wedding still?

With 15 room nights booked

how long is the free air promo valid and is it capped ?

8/31 and not with us directly

On the resort credit what is the tax the clients will pay?

16%

Is there a minimum for the cash as king program?

3 nights = $50 :)

to get your prepaid visa cardJust one booking :)