WCC Annual Report WCC Annual Report 2013-14 | Page 6

What we do Whittlesea Community Legal Service Our legal team takes pride in grounding its approach and priorities on the needs and experiences of the local community and throughout 2013-14 legal advice and casework formed the backbone of the team’s work. Day-time, evening and outreach appointments were all made available to ensure that our lawyers were accessible to as many in our community as resources allowed. Outreach Over the past year, the outreach program has continued to build relationships with five locations in the City of Whittlesea: Mill Park Community House, Anglicare Victoria in Lalor, Laurimar Community Activity Centre in Doreen, Uniting Care Kildonan in Epping and Plenty Valley Community Health in Whittlesea. Over 450 appointments were made available at outreach locations in the financial year 2013-2014. The outreach locations at Plenty Valley Community Health and Mill Park Community House demonstrate the greatest need with the highest number of cases open in these locations. Based on assessed client need, we have now negotiated a new arrangement with Anglicare Victoria in Lalor to provide a monthly Community Legal Information session to female clients with casework appointments scheduled in the afternoon. The WCLS and Greensborough Family Relationship Centre Partnership (GFRC) Our partnership with the GFRC ensures that local people have access to quality legal advice as they navigate through the dispute resolution process and we have consolidated both our relationship with the GFRC and the services provided there. Information sessions, advice, casework, and assistance during family mediation have been key aspects of the work undertaken and the demand for the services provided by this partnership continues to increase. 6 “ At WCC I am continually involved in helping and witnessing other people make a difference to the lives of many on all scales and through different avenues. My favourite WCC memory from this year is being able to sit in with Chris Ryan and watch how he engages with legal clients. The hands on experience was exciting and valuable. ” Haylee, Legal Service Volunteer “ If it wasn’t for WCC I wouldn’t have gained the confidence to enter the professional industry and gained skills necessary for the justice system. ” Joylyn & Thao, Legal Service Volunteers