Waypoint Insurance - Risk & Business Magazine Waypoint Risk & Business Magazine 2018 | Page 29

NATURAL DISASTERS BY: NEESJA LEGER, WAYPOINT INSURANCE “It might be helpful if you photograph or record your company’s electronic devices and equipment, furniture layout, receipts, and other items in your office.” • Procedures and training for the designated medical team • Team leaders responsible for direct contact with emergency response services Review your emergency plan annually to assess organizational changes or environmental concerns. Testing your plan ahead of time is the best way of protecting your business so you know what gaps might exist. Critical functions would include servers, internet, PCs/ workstations, phones, security, water, gas, and electricity. Your disaster recovery team should include the building manager, IT department, human resource manager, top management, and important clients. WHEN AN EVACUATION TAKES PLACE, PEOPLE MAY TRY GATHERING IMPORTANT ITEMS BEFORE LEAVING THE BUILDING THAT COULD DELAY A TIMELY AND SAFE EVACUATION. Include in your emergency action plan a “Go Bag” list for your employees to refer to, listing the following items: • • • • • • • Cell phone and charger Laptop and charger Personal medications Wallet with credit cards Flash drives with critical documents and information Office phone roster Car, house, and office keys CREATE A CRISIS COMMUNICATION PLAN Your employees should know how to communicate with each other and with the designated emergency coordinators in case of a closing or crisis, including hour changes and re-openings. Determine the mode of communication to be used, whether it is email, text, landlines, cell phones, walkie-talkies, or multiple methods. Set up a public hotline your employees can call to get information or use an online social networking platform such as Facebook, Twitter, or LinkedIn where they can log in with a password and get updates. BACK UP YOUR ELECTRONIC DATA Set up an IT data recovery plan to protect and recover your records and information: • Identify what equipment and machinery is essential to your business • Back up data and move all paper records to the cloud • Save records to disc or flash drives and store in an off-site location • Arrange an off-site location to operate your computer system if evacuated According to FEMA, the most important method of assuring your organization’s recovery from disaster is putting your employees’ well-being at the top of the list. Your continued success relies on their loyalty and stamina, so consider professional counseling, rest, and recreation following an emergency event. PreparedBC has planning and recovery resourc es on its website to help businesses prepare ahead of time. Planning and communication are the key to disaster preparation. + Neesja Leger works with the Courtenay Waypoint commercial team, helping businesses – big and small – navigate the complex world of commercial insurance. Her clients recommend her to their peers because of her responsiveness, practicality, and wit. Neesja understands your time is valuable and she works to make your experience with Waypoint a positive one. Contact Neesja, or any one of our Waypoint Specialists at 310-8442 or visit us online at waypointinsurance.ca. 29