WAVE Presentation September 2013 | Page 7

Our Approach “Business First, Technology Second” Independent and impartial technology advice Strategic & Holistic Technology aligned to business strategy Realising efficiencies, streamlining processes Joined-up and scalable solutions, information supports decision-making across the business Opens up other areas – marketing, operations, quality improvement, customer service, project management, knowledge transfer, placements, and more. Understand Explore Agree Justify Specify Plan Implement