Water Resources Division Annual Report FY 2015-2016 | Page 11

Water Conservation Programs
The SFPUC provided a comprehensive water conservation program open to residents, municipal facilities, parks, hotels,
universities, and all other retail customers during FY 2015-16. Core services included indoor and outdoor Water-Wise
Evaluations, incentives for replacement of old plumbing fixtures, free water-efficient plumbing devices, landscape efficiency
programs, tools to monitor water use, and public outreach such as free gardening classes and presentations to schools
and stakeholder organizations. For more information, visit sfwater.org/conservation.

WATER-WISE EVALUATIONS
The SFPUC conducted 2,509 site-specific surveys for residential and commercial buildings, providing water efficiency
recommendations for indoor and outdoor uses, irrigation system assessments, and leak identification. Water Conservation
technicians also helped customers identify old plumbing fixtures that qualify for financial replacement incentives and
provided free water-efficient plumbing devices including showerheads, aerators, and toilet leak repair parts.
This year, the SFPUC began to provide customers, who received Water-Wise Evaluations, more comprehensive reports of
survey findings, including estimated water and cost savings from recommended improvements.

TOILET REPLACEMENT PROGRAM (RESIDENTIAL AND COMMERCIAL)
The SFPUC completed its first High-Efficiency Toilet (HET) Direct Install Program this fiscal year after providing 7,446
Water-Wise Evaluations, which led to the free replacement of 9,049 inefficient toilets with new high-efficiency models to
non-profit multi-family affordable housing providers and households participating in the SFPUC’s low-income rate discount
program. The intent of the HET Direct Install Program was to help reduce water usage and utility costs for customers
that may be unable to participate in traditional rebate programs due to a lack of financial resources. The SFPUC plans to
launch a new, short-term toilet and urinal replacement program by 2017 to help retrofit the remaining inefficient fixtures
throughout San Francisco residences and businesses.

The SFPUC conducted a saturation study to assess the number of efficient and inefficient
water fixtures in San Francisco. The SFPUC’s ongoing incentive programs have helped
increase the percentage of water-efficient fixtures and devices in its service area.

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