Water Resources Division Annual Report - Fiscal Year 2017-18 WaterResourcesAR-FY17_18

Water Conservation Program The SFPUC continues to provide a comprehensive water conservation program open to all San Francisco residents and businesses. Core services include indoor and outdoor Water-Wise Evaluations, incentives for replacement of old plumbing fixtures, free water-efficient plumbing devices, landscape efficiency programs, tools to monitor water use and public outreach such as gardening classes and presentations. The SFPUC also supports planning and implementing conservation legislation as an effective way to institutionalize water conservation. Replacing old, water-wasting plumbing fixtures with new efficient models is one of the most significant ways to reduce water use in homes, apartment buildings and non-residential buildings. This helps stretch the SFPUC’s water supplies. Since 2005, the SFPUC’s toilet and urinal incentive programs replaced over 55,000 inefficient fixtures, resulting in an estimated 21,500 acre feet of active water savings through the year 2035. For more information, visit sfwater.org/conservation. WATER-WISE EVALUATIONS In FY 17-18, the SFPUC conducted more than 4,715 site-specific surveys for residential and commercial buildings, providing water efficiency recommendations for indoor and outdoor uses, irrigation system assessments and leak identification. Water conservation technicians also helped customers identify old plumbing fixtures that qualify for financial replacement incentives and provided free water-efficient plumbing devices including showerheads, aerators and toilet leak repair parts. Customers who received Water-Wise Evaluations were also provided comprehensive reports including estimated water and cost savings from recommended improvements. FREE HIGH-EFFICIENCY PLUMBING DEVICES In FY 17-18, the SFPUC provided 8,970 water- efficient showerheads, faucet aerators, garden spray hose nozzles and toilet leak repair parts to help residential and commercial properties achieve immediate water savings. All retail customers are eligible to receive free plumbing devices during a Water-Wise Evaluation. Residents of single-family homes and multi-family properties under 10 units can also pick up select devices from the SFPUC’s headquarters located at 525 Golden Gate Avenue in San Francisco. 8

Water Resources Division Annual Report - Fiscal Year 2017-18 WaterResourcesAR-FY17_18 | Page 10