Washington Business Summer 2020 | Page 34

business backgrounder | awb response Staying Flexible Meeting the needs of the employer community in the midst of a pandemic meant throwing out most of the year’s plans and starting over from scratch. Andrew Lenderman As the coronavirus swept the country this spring, AWB responded by revamping its events lineup and launching several initiatives aimed at helping employers survive the crisis and begin the long work of recovery. At A Glance In early March, AWB started a regular webinar series connecting employers to the latest updates from state and federal officials and information on vaccines, federal loans and support for the agriculture industry. AWB’s Membership Department led an effort to connect with each of the association’s nearly 7,000 members, and the Events staff switched their entire operation to the virtual world in a matter of days. The Rebound and Recovery Task Force created a new portal to help small businesses reopen in a matter of weeks. And each AWB department adapted to offer new services and ways to keep Washington’s employer community connected during a challenging time. AWB staff direct a coronavirus teleconference with Gov. Jay Inslee and other state officials in March, prior to mask and social distancing guidelines. Washington was the first ground zero. The man who would come to be known as Patient Zero — the first known U.S. case of COVID-19 — checked into an urgent care center in Everett in January. By early March, the virus was spreading in Western Washington, and life was changing rapidly for businesses, families, communities — and for AWB. On March 10, AWB hosted a teleconference with Gov. Jay Inslee and leading state officials to hear the latest information about the new outbreak. Nearly 1,100 people joined the call, which turned out to be the first in a long series of regular webinars and calls connecting employers with credible, timely information. AWB and our members responded in other ways, too, from rallying manufacturers to produce needed personal protective equipment (PPE), to forming a Rebound and Recovery task force to help businesses safely reopen. It was a group effort. The Operations Team created a virtual office, secured new technologies and answered the phones around the clock. The Membership Department 34 association of washington business