Vritti September 2017 | Page 30

30 vritti September 2017 But Banking is a very sensitive industry (unlike Taxi or Hotel Industry). Regulators and govern -ments use the Banks to control and manage their economies. So regulators will create lot of roadblocks to let Fintech's to use Blockchain to replace banks completely. It is no wonder that around nine years after its invention, Blockchain technology has not yet managed to take off as a successful commercial application other than as Bitcoins. Banks are finally showing some action in adopting this technology. The most likely use cases for Blockchain are funds transfer, digital identity and payments infrastructure. In late 2016, ICICI Bank and Emirates NBD already had a transaction on the Blockchain application that enabled an ICICI Bank branch in Mumbai to remit funds to an Emirates NBD branch in Dubai in real time. Currently, international remittances take a few hours to upto two days. It is also envisaged to reduce the cost of remittance for customers as well as banks. Replacing SWIFT (I always wondered why such name for such a slow system) can be one on the biggest applications of Blockchain. In another case, a Bank in the middle east is using QR codes printed on the cheques to be authenticated via the blockchain and thus prevent fraud. But not all good technologies get adopted by the mainstream. Taking example of QWERTY keyboards, which are used worldwide because they are believed to provide the fastest possible typing but there exist faster typing Trending Now keyboards, the most prominent being the DVORAK keyboard. When DVORAK keyboard was invented in 1936, experiment at that time showed that it is faster and less error prone than QWERTY .But as we know that people are generally resistant to change, particularly when it requires significant efforts which is the reason that when Dvorak entered the market, people were so used to QWERTY that it would have been difficult for people to change. So we can say that best technology is not always the most adopted one. Though Blockchain enables us to earn a better interest rate on our money by directly lending money to a third party bypassing Banks, but the question which stands before us is - will the masses take this risk just because technology allows it? Banks need to exploit the basic inertia and trust of their clients and quickly adopt Blockchain to provide instant and low cost services. They need to realize the inherent capability of Blockchain and seriously evaluate how to remodel the current processes. When Karl Benz combined his hobby of designing carriages with his profe- ssion of manufacturing internal combustion engines and produced mobile carriage - called automobile, the engine superseded the horse, it did not make horse faster. So before the Fintech's get their act together and put immense pressure on the Regulators to open up more of the services in the banking domain to non-Banks, Banks need to leverage Blockchain and treat it as a boon. About the author: Kamaljeet Rastogi heads the Business Development of Mobile Financial Solutions at Mahindra Comviva. He has over 20 years of experience in the digital payments space. Prior to his current stint, he worked with Reliance Jio Infocomm, FINO Paytech, aurionPro Solutions, ABN Amro Bank and Citibank.