Vritti March 2020 | Page 9

Trending Now vritti March 2020 Conclusion While norms pertaining to long “work-from-home” and self-isolation have certainly gained global attention, the pandemic has given rise to other interesting factors as well. Notably in the banking and payment industries, of course. After all, the paradigm is shifting to remote banking, digital payments, and direct financial aid. Will this be the ‘Black Swan’ moment pushing financial industry to become more digital? Only time will tell. Image sources: Chase Bank Twitter Handle Airtel Uganda Twitter Handle NPCI Twitter Handle About the author: Srinivas Nidugondi has over 21 years of experience in various industries including financial services, payments and commerce in a variety of business and product related roles and most recently with a specific focus on enabling banking, payments and related services through digital channels. At Comviva he heads the Mobile Financial Solutions business unit, which currently has over 130 deployments globally, providing services for more than one billion consumers. 9