Vritti January, 2016 | Page 3

January 2016 Dear Readers, Season’s greetings and I hope you are still pursuing that New Year resolution. We at Mahindra Comviva enter this year with high spirits and while we look back at the year gone by (and what a stellar year it was), we stay hungry, stay foolish. To raise a toast to the year to come, we have compiled for you an array of delectable delights. Learn about how gamification is becoming a powerful tool for customer education while saving big bucks across industries in ‘A Game Plan’. Keep an eye out for the hacker and the crackers in ‘What the HACK?’ We take you through the multitude of initiatives that Econet is driving in Zimbabwe through EcoCash to create a cash lite economy. We also compiled for you a narrative of all that has happened in the last year in the world of mobile wallets. I leave you with some inspiring words from T.S.Eliot. “For last year's words belong to last year's language And next year's words await another voice. And to make an end is to make a beginning.” Srinivas Nidugondi SVP and Head of Mobile Financial Solutions at Mahindra Comviva 3