Changing Lives vritti August 2020
7
Online KYC document
submission in Iraq
AsiaHawala, one of the largest mobile money
services in Iraq, moved a step further by
enabling consumers to submit their KYC
documents online. AsiaHawala offer two
types of wallet – Lite Wallet and Standard
Wallet. A consumer can obtain Lite Wallet
through digital self-registration by accessing
AsiaHawala USSD menu *212# or mobile
application from their mobile phone and
selecting preferred language. The threshold
of Lite Wallet is IQD 100,000 for 60 days. After
60 days, consumers have to upgrade to
Standard Wallet by visiting AsiaHawala agent
and completing the KYC process. The
standard wallet is active for unlimited period
and comes with a maximum balance limit of
IQD 20 million and monthly transaction limit of
IQD 5 million.
Owing to pandemic, AsiaHawala has digitized
the process of registering or upgrading from
Lite Wallet to Standard Wallet. AsiaHawala
has launched an online KYC page
https://kyc.asiahawala.com/lang?language=English.
The consumer can access the KYC page
online through mobile phone, desktop, laptop
or tablet and enter their personal details
including name, gender, date of birth, preferred
language, mobile number, full address, city/
governorate, civil/national ID number and
residency card number. Consumers then
have to upload their own photo and photo of
front page and back page of civil/national ID
and residency ID. Finally, they tick on a
declaration and press ‘Send eKYC’ button to
submit the information and documents. After
successful verification of documents, customer
can start using the AsiaHawala standard
wallet service. The online registration form in
available in English, Arabic and Kurdish. The online
submission of personal details and documents
enabled AsiaHawala consumers to complete the
entire KYC process from home during lockdown.