Volunteer Essentials 2014-15 | Page 2

In case of serious accident, illness or injury involving Girl Scouts:  Determine extent of injury and give appropriate first aid, as qualified.  Call for emergency help (911).  Alert GSWPA at: 1-800-248-3355 ext. 1460 (Mon.-Thur. 8:30 a.m.-5 p.m., Fri. 9 a.m.-Noon). Or the Emergency Answering Service after business hours or on weekends or holidays – 1-877-359-7878. You may want to program these numbers into your cell phone for easy access.  Speak only to the police and proper authorities. Do not say “No comment” or release names or statements to anyone. Refer all inquiries to the council spokesperson at 1-800-248-3355 ext. 1427 for more information.  Do not sign any statements or reports, except for police. Contact the Council Emergency Answering Service: after hours and on weekends/holidays at 1-877-359-7878.  State: “I am from Girl Scouts Western Pennsylvania. There has been an emergency. Please notify the Council Emergency Contacts.”  Leave your name, location and phone number from where you are calling.  Stay by the phone until your call is returned by a member of the Council Emergency Contact team.  If contacted by the media, say, “I am not the council spokesperson. Please contact our council corporate office at 1-800-248-3355 ext. 1427.”