P R O F I L E
Who is CSS ? What does CSS provide ?
Complete Specialty Solutions Founders from left to right : Dr . Kamran Shaikh , Omar Alvi , Diane Harrison , Santosh Patel
Keep Patients and Profits In-House
Why do we want to keep patients in house ? “ It ’ s better for the patients . It ’ s better for the doctor partners by bringing in additional revenue and profit . CSS has solved a lot of these things for us . When we are in states with only four or five practices , we don ’ t have the capacity and volume to make a full schedule for a prosthodontist or oral surgeon . This is where CSS comes in and has been a huge asset for us and the doctor owners . We ’ ve gotten continued positive feedback from the patients . We ’ re in underserved markets . It ’ s a huge value that we can bring to the community and the patients . It ’ s all because of the team at CSS .”
– Justin Puckett , MB2 Dental President
Traveling Oral Surgeons , Periodontic and Orthodontic Services
Santosh Patel , President 214-435-7263 direct Santosh @ CompleteSpecialty . com CompleteSpecialty . com
We come in and serve as a specialty department for a practice by bringing in oral surgery , periodontics and orthodontics in-house . We provide complete operational and clinical support to turn a general office into a multispecialty practice . This includes : The specialists , onsite RDAs and front desk teams , insurance verification , treatment planning , scheduling , pre- and post-op instructions and billing / collections .
What sets CSS apart ?
We are operationally minded and provide a comprehensive solution to offer specialty care to your patients in North Texas . With 40 + local specialists , our purpose is to provide an optimal patient experience through safe and effective treatment options . We use our technology solution to ensure the practice and specialists have collaborative communication on the production days and patient treatments .
Why should single practice dentists or DSOs consider becoming a multi-specialty practice ? Is this the trend in dentistry ?
This is definitely becoming the trend in the industry which can be attributed to a few things . Cost is the major factor driving the advancement of the multispecialty practice model . Private practice is undoubtedly expensive and the incremental profit helps offset increasing expenses . We are noticing more patient demand for convenience . Patients are looking for specialty services in the same general dentistry office and location they ’ re familiar with . Another push towards the multispecialty trend is due to limited options for growth . A single practitioner who owns a building location or one who is bound by a lease agreement has limited options to scale their practice .
What are the true benefits of in-house specialty ?
Although there is a clear financial benefit of in-house specialty care , the more impactful benefit is patient retention . An office spends so much time , energy , effort and resources to acquire new patients- they should keep them and provide comprehensive care for long term retention !
How does a dental practice get started with CSS ?
We are always looking for new practices to talk to . Our website has a lot of resources at CompleteSpecialty . com . We start with a complimentary practice evaluation to determine your practice goals and opportunities . Then , collectively , we set up meetings with specialists that fit your philosophy and practice culture and map out an activation plan .
www . northtexasdentistry . com | NORTH TEXAS DENTISTRY 5