Findings Summary
Heuristic evaluation of the application resulted in a few findings of usability issues.
SR.No
Heuristic
1
#1 Visibility of system status
2
#2 Match between system and real world
3
4
5
#3 User control and freedom
#4 Consistency and standards
#5 Error prevention
Problem
-No intimation of screen capture saved when taking screenshots from a
browser
-Selection of menu button makes the application screen disappear
suddenly with a small message.
-Text color option is same as color fill option for chat bubble which is not
very evident and there is no intimation that it is active to be used.
-The lock object option does not tell whether the object is locked or not
and what happens when it is locked.
-Labelling is not apt. Labels like ‘fullscreen’, ‘selection’, ‘object’ and
‘menu’ do not convey the action they perform
-The copy and paste labels in shadow option do not clearly state what
action they perform.
-All navigation options available but are not very obvious
-Making a new collection and saving pictures in it according to user
preferences is tedious.
-When using web option, ‘fullscreen’ and ‘done’ do redundant tasks.
-Video editing cannot be done in Voila and when a video is selected, the
tools and effects bars are not disabled.
-A video can be played in the tray and in workbench too. It creates
confusion as when video plays in tray, it does not play in the workbench
simultaneously.
-Confirmation errors are given while flattening images but the terminology is not clear.
6
#6 Recognition rather than recall
-Shortkeys and stop radio button are used to stop recording a video.
-Stop button is not easily visible and user has to remember the shortcut
keys to use the other option.
-No instruction as to how to capture a screenshot after selecting the
desired area on screen.
7
#7 Flexibility and efficiency of use
-No slider or option to manual feed pixel size in eraser and line options.
-Tedious way to increase/decrease size by 1 each time by clicking on
arrows provided.
-No accelerators available to speed up expert user’s work.
8
#8 Aesthetic and minimalist design
-Aesthetically not pleasing and professional. Icons are chunky and flashy.
-Improper arrangement of tools
9
#9 Recover from error
-Gives crash message
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