Order at VIVATERRA.COM
or call 800-247-6799
A
Monday-Friday 9AM–7:30PM (EST) Saturday 10AM-6:30PM (EST)
SHIPPING
SHIPPING AND HANDLING Most orders ship within
48 hours and usually arrive in 3–7 business days unless shipped
directly from the artisan, these items may take longer. For
furniture, consult the catalog or website. Contact customer
service for specific delivery and lead times. VivaTerra ships to
Puerto Rico, Guam, and the U.S. Virgin Islands for an additional
$15.95 per address, some exceptions may apply. No APO/FPO
or P.O. Box addresses.
ORDER
CHARGE
Up to $25.99
$26 – $49.99
$50 – $74.99
$75 – $99.99
$100 – $124.99
$ 4.95
$ 8.95
$11.95
$14.95
$16.95
ORDER
CHARGE
$125 – $199.99 $20.95
$200 – $299.99 $24.95
$300 – $399.99 $28.95
Over $400 = 10% of order value
EXPRESS SHIPPING Add just $14.95 for each delivery
address to upgrade to our VivaTerra Express Delivery. Your
order will arrive on the 2nd business day after it ships from our
distribution center. Express shipping is not available to AK, HI,
Guam, Puerto Rico or the Virgin Islands.
FURNITURE DELIVERY Items marked with WG (White Glove)
are shipped via an in-home delivery service, which will arrange
a delivery and place the item inside your home. Items marked
with HD (Home Delivery) are shipped via a standard freight
delivery service and will be delivered curbside. Allow up to
12 weeks for items that ship directly from our supplier.
Call 800-247-6799 or visit vivaterra.com for specific
information by item.
ADDITIONAL FREIGHT CHARGES Over-sized items need
additional over-sized shipping charges added to the regular
delivery rate. Please look for the dollar amount in parenthesis
($) after the product price and add this amount to the
regular shipping charge.
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SERVICES
FURNITURE SPECIFICATION BROCHURES
Furniture specifications and more are available online
at VIVATERRA.COM/GUIDES.
MISPRINTS VivaTerra has endeavored to ensure the accuracy
of all information. We cannot, however, be responsible for errors
or omissions.
PRICING Prices (excluding sale prices) are valid through 7/9/18
State and local taxes are charged on orders shipped to VA.
RETURNS If any item fails to meet your expectations, please