SHIPPING
Order at VIVATERRA . COM or call 800-247-6799
Monday-Friday 9AM – 7:30PM ( EST ) Saturday 10AM-6:30PM ( EST )
SHIPPING AND HANDLING Most orders ship within 48 hours and usually arrive in 3 – 7 business days unless shipped directly from the artisan , these items may take longer . For furniture , consult the catalog or website . Contact customer service for specific delivery and lead times . VivaTerra ships to Puerto Rico , Guam , and the U . S . Virgin Islands for an additional $ 15.95 per address , some exceptions may apply . No APO / FPO or P . O . Box addresses . Citrus trees cannot be delivered to AZ , FL , or TX . ORDER CHARGE ORDER CHARGE
Up to $ 25.99 |
$ 4.95 |
$ 26 – $ 49.99 |
$ 8.95 |
$ 50 – $ 74.99 |
$ 11.95 |
$ 75 – $ 99.99 |
$ 14.95 |
$ 100 – $ 124.99 |
$ 16.95 |
SPECIAL SHIPPING Apparel , jewelry , sheets and other misc . bedding items ship for $ 5.95 per item . Duvets and quilts ship $ 9.95 per item . All towels ship for $ 9.95 per order ( regardless of number of towels per order ).
EXPRESS SHIPPING Add just $ 14.95 for each delivery address to upgrade to our VivaTerra Express Delivery . Your order will arrive on the 2nd business day after it ships from our distribution center . Express shipping is not available to AK , HI , Guam , Puerto Rico or the Virgin Islands .
FURNITURE DELIVERY Items marked with HD are shipped via an in-home delivery service , which will arrange a delivery and place the item inside your home . Allow up to 12 weeks for items that ship directly from our supplier . Call 800-247-6799 or visit vivaterra . com for specific information by item .
ADDITIONAL FREIGHT CHARGES Over-sized items need additional over-sized shipping charges added to the regular delivery rate . Please look for the dollar amount in parenthesis ($) after the product price and add this amount to the regular shipping charge .
SERVICES
$ 125 – $ 199.99 |
$ 20.95 |
$ 200 – $ 299.99 |
$ 24.95 |
$ 300 – $ 399.99 |
$ 28.95 |
Over $ 400 = 10 % of order value |
FURNITURE SPECIFICATION BROCHURES Furniture specifications and more are available online at VIVATERRA . COM / GUIDES .
MISPRINTS VivaTerra has endeavored to ensure the accuracy of all information . We cannot , however , be responsible for errors or omissions .
PRICING Prices ( excluding sale prices ) are valid through 7 / 5 / 17 . State and local taxes are charged on orders shipped to VA .
RETURNS If any item fails to meet your expectations , please return it within 30 days of receipt ( 7 days for live plants ), and we ’ ll refund the purchase price minus shipping charges . Please note that final sale , customized items , opened food and personal care items cannot be returned .
GIFT SERVICES E-gift cards available .
VIEW ALL AVAILABLE SERVICES IN DETAIL ONLINE AT VIVATERRA . COM / GIFT .
A
D
G
VIVATERRA VALUES
GLOBAL CITIZEN Artisan-made and / or Fair Trade
SMALL FOOTPRINT — BIG IMPACT Using reclaimed or recycled materials
USA H
ALL NATURAL Products without chemicals
HOME GROWN Made in the USA
VIVATERRA EXCLUSIVE Carried by us , especially for you
10 VIVATERRA INSPIRED GREEN LIVING