Gift
Cards
CALL TOLL-FREE
800.233.6011
7 days a week
8AM–12AM(EST)
ORDER ONLINE
vivaterra.com
email us with your questions
[email protected]
Order by fax:
719.948.1905
By mail:
7021 Wolftown-Hood Rd
Madison, VA 22727
Shipping
SHIPPING AND HANDLING Most orders ship within 48 hours and usually arrive in 3–7 business days.
Some items are shipped directly from the artisan and may take longer. For furniture, consult the catalog or
website, or call customer service for specific delivery and lead times. VivaTerra ships to Puerto Rico, Guam,
and the U.S. Virgin Islands. No APO/FPO or P.O. Box addresses.
Kraft Paper
Wrap
ORDER VALUE
Gift
Certificate
CHARGE
ORDER VALUE
CHARGE
ORDER VALUE
CHARGE
Up to $25.99
$26–$49.99
$50–$74.99
$ 4.95
$ 8.95
$ 11.95
$75–$99.99
$100–$124.99
$125–$199.99
$14.95
$16.95
$20.95
$200–$299.99
$300–$399.99
$24.95
$28.95
Over $400 10% of order value
SPECIAL SHIPPING: apparel, jewelry and other select items ship for $8.95 PER ITEM
Services
COMPLIMENTARY GIFT CARDS Our signature
gift card with your message is free with
most gifts.
ORDER NOW, SHIP LATER For your convenience, you may order gifts now and have them
shipped at a later date.
GIFT CERTIFICATES Gift certificates are
available in $25 increments. We include your
personalized message and a current catalog for
easy shopping. Standard shipping is free;
express shipping is available. E-gift certificates,
delivered to your recipient’s email address, are
also available.
GIFT WRAP SERVICE Available for most
products. (see VIVATERRA.COM)
Kraft paper with red raffia $6.95
Reusable Silk Red Furoshiki
27"SQ $15 54"SQ $29
CATALOGS AND EMAILS Our catalogs are
mailed each season and our emails arrive a
few times per week. Occasionally, we make our
postal mailing list available to other companies.
If you’d prefer to opt out of these mailings or
emails, please call us at 800.233.6011. Your
email address is never shared.
OUTSIDE THE 48 CONTIGUOUS UNITED STATES: Add $15.95 PER ADDRESS
RUSH (3-DAY): Add $14.95 PER ADDRESS NEXT DAY: Add $22.95 PER ADDRESS
EXPRESS SHIPPING Most items shipped to
addresses within the 48 contiguous United States
can be shipped via Rush (3-Day) or Next Day
delivery. See rates above. Express orders received
by 2 p.m. EST will ship the same day for in-stock
items. We regret that Saturday delivery is
not available.
FURNITURE DELIVERY Items marked with HD are
shipped via an in-home delivery service. The service
will arrange a delivery appointment with you, place
the item inside your home, and upon request, dispose of packaging materials. Please allow up to 10
weeks for items that ship directly from our supplier.
Call 800-233-6011 or visit vivaterra.com for
specific information by item.
WHITE-GLOVE DELIVERY SERVICE
For an additional $125, select items can be
assembled and placed precisely where you desire.
These services are available in the 48 contiguous
United States. Call 800-233-6011 or visit
vivaterra.com for specific information by item.
ADDITIONAL FREIGHT CHARGES ($) Some large
items cost more to ship and have an additional
freight charge listed after the item’s price. Please
add this amount to the regular shipping charge.
FURNITURE SPECIFICATION SHEETS Specification sheets and fabric swatches are available upon
request.
LIVE PLANTS Live plants cannot be shipped to AK,
HI, PR, Guam or the U.S. Virgin Islands. Citrus trees
cannot be delivered to AZ, FL, LA or TX. Many plants
include 3-day shipping upgrade at no additional
charge. See our website for details.
PRICES AND SALES TAX Prices (except sale pricing) are guaranteed until 8/20/15. State and local
taxes are charged on orders shipped to IL & VA.
MISPRINTS VivaTerra has endeavored to ensure
the accuracy of all information. We cannot,
however, be responsible for errors or omissions.
OUR GUARANTEE
VivaTerra is proud to offer exceptional earth-friendly
goods. If any item fails to meet your expectations, please return it within 30 days
of receipt (7 days for live plants), and we’ll refund the purchase price minus shipping
charges. We regret that final sale, customized items, opened food and personal care
items cannot be returned.
VivaTerra Values
At VivaTerra we are dedicated to bringing an eco-friendly lifestyle to every part of
your home decor (and more)! Before it was "trendy" to be green we recognized the importance of this mission and the inherent
beauty within it. Our merchants travel far and wide to bring you the very best products from across the globe, each filled with
decorative charm and representative of our commitment to socially and environmentally conscience practices and materials.
Below are just a few of the things we look for when creating our collection.
VIVATERRA PARTNERS
We’re proud of our partnership with TerraPass (see vivaterra.
com/terrapass). With TerraPass, EarthEra, Trust for Public
Land, Native Energy and American Forests, we’ve built wind
generators and planted thousands of trees to restore habitats and offset over 50,000 tons of CO2.
Look for the following symbols throughout this catalog and online:
GLOBAL CITIZEN. Conducting Fair Trade practices and
valuing the traditions of artisan-made items.
USA HOME GROWN. Made in the USA.
H Promoting American artists.
VIVATERRA INSPI R E D GR E EN L I V I N G
SMALL FOOTPRINT—BIG IMPACT. Products using
reclaimed and/or recycled materials.
30
ALL NATURAL. Products that feature Mother Nature’s
bounty without the need for chemicals.