Order at VIVATERRA.COM
or call 800-247-6799 - 7 days a week 7AM–11PM (EST)
EApparel
web exclusive
SHIPPING
SHIPPING AND HANDLING Most orders ship within 48 hours and usually arrive in 3–7
business days. Some items are shipped directly from the artisan and may take longer. For
furniture, consult the catalog or website, or call customer service for specific delivery and lead
times. VivaTerra ships to Puerto Rico, Guam, and the U.S. Virgin Islands. No APO/FPO or
P.O. Box addresses.
ORDER
CHARGE
ORDER
CHARGE
ORDER
Up to $25.99
$26–$49.99
$50–$74.99
$ 4.95
$ 8.95
$11.95
$75–$99.99
$100–$124.99
$125–$199.99
$14.95
$16.95
$20.95
$200–$299.99 $24.95
$300–$399.99 $28.95
Over $400=10% of order value
CHARGE
SPECIAL SHIPPING: apparel, jewelry and other select items ship for $8.95 Per Item
OUTSIDE THE 48 CONTIGUOUS UNITED STATES: Add $15.95 Per Address
EXPRESS SHIPPING Add just $14.95 for each delivery address to upgrade to our VivaTerra
Express Delivery. Your order will arrive on the 2nd business day (Monday - Friday) after it ships
from our distribution center or we'll promptly refund both your regular Shipping and Handling
charges and the cost of Express Delivery.
EASY
COTTON
PONCHO
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FURNITURE DELIVERY Items marked with HD are shipped via an in-home delivery service.
The service will arrange a delivery appointment with you, place the item inside your home, and
upon request, dispose of packaging materials. Allow up to 10 weeks for items that ship directly
from our supplier. Call 800247-6799 or visit vivaterra.com for specific information by item.
WHITE-GLOVE DELIVERY SERVICE
For an additional $125, select items can be assembled and placed precisely where you desire.
These services are available in the 48 contiguous United States. Call 800-233-6011 or visit
vivaterra.com for specific information by item.
ADDITIONAL FREIGHT CHARGES Some large items cost more to ship and have an
additional freight charge listed after the item’s price ($). Please add this amount to the regular
shipping charge.
SERVICES
FURNITURE SPECIFICATION BROCHURES
Furniture specifications and more are available online at vivaterra.com/guides.
LIVE PLANTS Live plants cannot be shipped to AK, HI, PR, Guam or the U.S. Virgin Islands.
Citrus trees cannot be delivered to AZ, FL, LA or TX. Many plants include 3-day shipping upgrade
at no additional charge. See our website for details.
PRICES AND SALES TAX Prices (except sale pricing) are guaranteed until 10/8/15. State and
local taxes are charged on orders shipped to Virginia.
MISPRINTS VivaTerra has endeavored to ensure the accuracy of all information. We cannot,
however, be responsible for errors or omissions.
RETURNS VivaTerra is proud to offer exceptional earth-friendly goods. If any item fails to
meet your expectations, please return it within 30 days of receipt (7 days for live plants), and
we’ll refund the purchase price minus shipping charges. We regret that final sale, customized items, opened food and personal care items cannot be returned.
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SPLIT
MAXI
SKIRT
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GIFT WRAP services are available for most produtcts. See VIVATERRA.COM/GIFT-SERVICES.
USA
H
VIVATTERRA VALUES At VivaTerra we are dedicated to bringing
an eco-friendly lifestyle to every part of your home decor (and more)! Our merchants travel
far and wide to bring you the very best products from across the globe. For more information
about of our commitment to socially and environmentally conscience practices and materials
go to VIVATERRA.COM/VALUES.
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V IVATE RRA INSPIRED GREEN LI VI N G
+ 100s online only items