Visitor Guide 2013 | Page 2

stamford grantham bourne the deepings rutland discover The charming Heritage Vales of South West Lincolnshire. the gateway to one of england’s largest and most enthralling counties, with beautiful rolling countryside bordering onto fertile fens combining historical houses and castles, ancient market towns and chocolate box villages. contents A place to stay Stamford Grantham Bourne The Deepings Rutland 03 04 08 12 13 14 Accommodation Hotels 17 Inn, B&B 20 Stamford Town Centre Map 24 Self Catering 32 Camping, Caravans & Hostelling Index of Accommodation How to get here Map 39 Some properties are currently awaiting inspection and their commitment to quality is highlighted by ‘inspection pending’. The quality of accommodation, rather than just the facilities on offer, comes under the spotlight in the national grading scheme of the QIT and AA. These organisations jointly ensure their inspectors assess accommodation to the same consistently high standards. Accommodation taking part in the scheme is visited every year and awarded an official rating. Hotels Hotels are given a rating from one to five stars. One star means an acceptable level of quality, services and range of facilities. The more stars awarded, the higher the quality and range of facilities and service on offer. Guest Accommodation This includes inns, guesthouses, B&Bs and farmhouses. These are awarded one to five stars. The more stars awarded, the higher the quality of cleanliness, hospitality, bedrooms, bathrooms and food standards. 23 Guest Houses, Farmhouses & B&B Establishments featured in this guide have been officially inspected by the AA, or Quality in Tourism (QIT). 22 Grantham Town Centre Map a place to stay 40 41 42 Why not visit our website: www.southwestlincs.com 02 www.southwestlincs.com Special Accolades In addition to the grading scheme, the QIT and AA each have their own special awards given to accommodation that meets the highest standards of quality in specific areas. Gold and Silver awards are given by the QIT to accommodation which meets the highest levels of quality in areas which guests say are important. Gourmet Breakfast New for 2010 – given to hotels and B&Bs with high scores for breakfast. Families Walkers Cyclists Welcome Welcome Welcome Self-Catering These properties are awarded from one to five stars depending on the level and quality of facilities offered. Enjoy England Excellence Gold Award Camping and Caravan Parks These are given a rating from one to five stars depending on the quality of service, cleanliness, environment and facilities. Welcome Host A nationally recognised customer care initiative which aims to promote the highest standards of service and a warm welcome for all visitors. Tastes of Lincolnshire Where locally produced foods are used and enjoyed. Prices Prices shown for accommodation such as hotels and guest houses are for ‘the lowest price single room to the highest price double room’, per night, including breakfast unless stated otherwise. Self-catering prices shown are for ‘low season to high season’, per unit, per week. Prices and facilities can change, so please check when you book. You will usually need to confirm your booking in writing and you may be asked for a deposit, so do ask for the booking conditions and cancellation policy before sending a deposit. Complaints If you have a complaint, it’s always best to first talk to the accommodation owner who will usually do their best to resolve any problems. Properties inspected by the QIT or AA have an official complaints procedure to follow. Further advice available from Stamford Tourist Information Centre. 03