Visit Baltimore Meeting & Event Planning Guide Winter/Spring 2020 - Sustainability Issue | Page 56

Housing & Staffing Housing Services Visit Baltimore operates a Housing Bureau with highly trained, in-house staff to work with you to eff ectively and effi ciently reserve rooms for your attendees. We off er a range of services, audits and reports that provide a one-stop shop for all of your housing needs. The Housing Bureau uses Cvent Passkey software to off er reservation services to any group utilizing two or more hotels with a minimum of 250 rooms on peak night. Several of our clients have continued to use our Housing services for their events in other destinations as well. Benefits to Meeting Professionals, Attendees & Hotel Partners Meeting Professionals Attendees Hotel Partners GroupMax ME    24/7 Online Booking    Mobile Booking   In-House Call Center   Customized Website   Event Connector    On-Site Housing Desk    registration to stuffi ng bags. A successful event begins with a smooth aRes Travel Partnership    and easy registration. Our skilled, bonded convention registration Event Dashboard   expecting 500 or 50,000. Epsilon Registration Partnership  Benefi ts   Staffing Services Let Visit Baltimore help you staff your convention needs, from professionals are ready to greet your attendees, whether you are Convention Concierge Services At the Baltimore Convention Center, the complimentary Convention Concierge Services desk will provide outstanding customer service to your attendees in order to make their Baltimore experience positive and enjoyable. Services include: • • Restaurant reservations at all Visit Baltimore member restaurants Information and directional support for all area attractions and amenities • Information about special events and festivals taking place throughout Baltimore during your attendees’ stay Many of the same services are also available through our Convention Concierge Service Line at 1-877-BALTIMORE, Monday through Friday between 9 a.m. and 5 p.m. 54 B A LT I M O R E . O R G