MID-ATLANTIC SALES ACTIVITIES:
• Signature Events- 91 attendees- 6 customer appointments
HOSTING CUSTOMER EVENTS IN BALTIMORE: 130 TOTAL ATTENDEES
• Multicultural FAM
• Bruce Springsteen & The E Street Band
• Innovation Thank Tank( formerly Customer Advisory Board)
• Sports Focus Meeting
• CIAA Customer FAM
• Maritz FAM
• Black-Eyed Susan Customer Event
• 150th Preakness Stakes FAM
• ConferenceDirect FAM
• Entertainment of customers during Ravens & Orioles’ games
INTERNATIONAL & GROUP TOUR SHOWS / FAMS / MISSIONS
We continue to raise awareness of Baltimore as a must-visit destination for international travelers and the group tour market. This was our last full year working alongside Capital Region USA, which is dissolving and being replaced by a statewide initiative moving forward.
TRADESHOWS: 9
• SYTA Annual Conference
• CRUSA Global Travel Exchange
• Brand USA Travel Week
• Ontario Motor Coach Association
• NTA Travel Exchange
• Icelandair Mid Atlantic Tradeshow
• American Bus Association MKPL25
• Brand USA Canada Contact East 2025
• US Travel Association’ s IPW
FAMS: 6
• CRUSA GTE Post FAM
• Brand USA Spanish FAM
• CRUSA Sales Mission and Destination Travels Show
• Brand USA Mega FAM
• Capital Region USA French FAM
• Visit Baltimore UK FAM
CONVENTION SALES & CUSTOMER EXPERIENCE 17