SME Focus
SME hospitality
Gava Hotel is a typical SME operating in the hospitality sector
“We have guests coming from all over the world,
from China, the EU, the US, Australia, Africa and the
GCC. The vast majority of our guests are very happy
with the hotel, the staff and their stay overall. Our
mission is to meet the customers’ needs, and we are
very happy to do that on a regular basis.”
As a local hotel with an Arabic flavour, retaining
guests is a high priority.
“We attract a lot of repeat business and that is
a factor in our continuing viability as an SME
operating in the hospitality sector here in Abu
Dhabi”.
There is a traditional Arabic style restaurant which is
a must-see experience for those still unfamiliar with
traditional Arabic settings.
The Gava Hotel stands at a crossroads between
Abu Dhabi’s past and future. Defence Road, which
once delineated the line between the city and the
army camp, is now blossoming with projects that are
shaping the landscape for the years to come.
The owner of the hotel is experienced in the
construction industry and, in order to create another
revenue stream, is employing that expertise in the
development of a new coffee shop adjacent to the
hotel.
Gava retains a 78% occupancy rate despite the
changing macroeconomic conditions.
The company routinely builds villas and deciding to
add the Gava Hotel to their portfolio was an exercise
in business diversification.
The rooms are all fully equipped with high speed
internet, essential for the business traveller, as well as
very large 52” flat screen LCD TVs.
The guest’s travelling experience is further enhanced
by complimentary tea and coffee facilities, fridge, free
breakfast and free local calls.
The general manager of Gava Hotel, Mr.
Mohammed Babker explains that repeat business is a
constant for their establishment;
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The Gava Hotel is currently launching a new online
e-commerce campaign in order to attract additional
bookings.
Gava Hotel, Defence Road, Abu Dhabi, UAE
Tel: +971 2 642 5667
Fax: +971 2 641 6744
Email: gava@eim.ae