View from 36K Issue 4 | Page 3
For For
J.D.
J.D.
Power
Power
2019
2019
award
award
information,
information,
visit
visit
jdpower.com/awards.
jdpower.com/awards.
Thank
Thank you
you for
for making
making us
us #1!
#1!
In In addition
addition to to overall
overall customer
customer satisfaction,
satisfaction, Hertz
Hertz was
was rated
rated highest
highest in in
the
the four
four areas
areas that
that matter
matter most
most to to you:
you:
Reservation
Reservation
Process
Process
Pick-up
Pick-up
Process
Process
Return
Return Process
Process
Cost
Cost & & Fees
Fees
Over
Over the
the past
past six
six years,
years, we’ve
we’ve increased
increased our
our overall
overall customer
customer satisfaction
satisfaction score
score
more
more than
than any
any other
other car
car rental
rental brand
brand in in the
the annual
annual study
study by
by J.D.
J.D. Power.
Power.
We’re
We’re thrilled
thrilled that
that by
by putting
putting you
you first,
first, you
you made
made us
us #1.
#1.
We’re
We’re here
here to
to get
get you
you there.
there.
© 2019
© 2019
Hertz
Hertz
System,
System,
Inc.
Inc.
All All
rights
rights
reserved.
reserved.
CS CS
1019089
1019089