Why has YOU GOT E-JUICE been so
successful in such a short period of
time?
Jimmy: It’s the quality. We care. We’ve
been running small businesses since
we were 15 years old. We have a long
history of taking care of the customer.
It’s customer service, customer service,
customer service. We use the highest
quality Nic-Select nicotine available
and have built relationships with the
industry’s top flavoring vendors such as
Capella, Flavor Apprentice, Flavourwest
and others. It’s not cheap to make. We
could sell the juice for a whole lot more
money and make a higher profit. But
we’d rather keep our juice at a price
point that’s
affordable for everyone.
Dan: We believe in total transparency. All
our e-liquid is laboratory tested and we
post the results on our website. We don’t
cut corners with lower grade ingredients.
We have customers from all over the
world that come to our website and
purchase our ejuice, not just because
of price, but because of our quality and
service. The customer reviews on our
website speak volumes
Are your e-liquids also available for
wholesale?
Jimmy: Yes, we have a number of
wholesale accounts in the U.S. and
around the world as well as distributors,
our largest being La Cig’arrete in Paris,
France. We also sell bulk quantities to
retail shops globally.
How do you come up with new
flavors?
Dan: We just don’t come up with a new
flavor and put it on our site. We base our
flavors on feedback from our customers
through social media emails and phone
calls, so we give them what they want,
not what we want. The process can
take two or three months to come up
with a final flavor so we are continually
developing new ones. We plan on
releasing one or two flavors every other
week based on customer feedback.
What are your top sellers, and why?
Dan: Strawberry Cheesecake,
Strawberry Custard, and Sugar Cookie
are our top sellers. The why might have
something to do with the strawberry or
the custard or the cookie. You’ll have to
try it for yourself.
YouTube sensation Tia Vapes is among
the top reviewers in the vaping world.
She sampled so many of your flavors,
that she had to produce three YouTube
videos to do it. Most companies just get
one review out of Tia. What does this tell
you?
Dan: It means that we are producing
high-quality products. We are setting
a standard that is unmatchable. We
actively pursued Tia Vapes for our first
review which went very well. It is her fan
base that wanted more reviews, and she
delivered .
There has been some concern in the
industry about California classifying
vaping with tobacco products. Your
thoughts?
Jimmy: We are not opposed to regulation
but the big battle in our industry is that
the state wants to classify our industry
with tobacco products. We need our
own regulation. It is the only equitable
solution for the consumer and the
industry.
Dan: We’re preparing ourselves
for whatever comes down the pike.
Currently, the legislation is written
very ambiguously and we’re not sure
what the final impact will be. We want
our customers to know that we will do
whatever it takes to maintain operations
and provide the quality products they
demand. We’re willing to relocate the
business outside of California if need be.
As owners what’s next for YOU GOT
E-JUICE?
Jimmy: Continuing to help others
because, in the end, that’s really what
it’s all about. We learned in life that when
you take the time to help others, things
just naturally fall into place. We believe
this is the best formula for our customer’s
satisfaction and our success.
Dan: We will continue to set the standard
in customer service, quality and price,
making vaping affordable for everyone.
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