Vapouround magazine Issue 05 | Page 16

NEWS The Consumer Behaviour Journey from Smoking to Vaping. by Dr Marina Murphy, Head of Scientific Media Relations, Research & Development at British American Tobacco A Culture of Cool! What is it that makes a smoker switch to an e-cigarette and stick with it? What are the key consumer and product drivers behind a major change like this? What is it that has driven the creation of this entirely new subculture of vaping aficionados? It’s a question worth knowing the answer to, given the many decades and millions of research dollars spent trying to create effective smoking cessation products. NRTs or nicotine replacement therapies have been around for many years, but have had limited success or appeal. Consumers certainly did not take to them in the same way as they have taken to e-cigarettes. As Professor Gerry Stimson, Director of Knowledge, Action, Change, said at a lecture in London in April this year: ‘We’ve all heard of VapeFest, but who ever heard of NRTFest?’ VapeFest and other get togethers like it, entirely dedicated to e-cigarettes and the life that goes with it, are part of a ‘scene’ that runs deep and wide. Vaping represents a fiercely passionate and informed subculture with its own jargon and its own technology, a culture of cool. Vaping is trending! The feel good factor of being part of such a community combined with the satisfaction, for many vapers, of having succeeded in quitting smoking is surely part of the success story. But 16 ISSUE 05 VAPOUROUND MAGAZINE there is also a personal story. Every one-time smoker who has successfully switched to e-cigarettes has gone through their own journey from behaving like / being a smoker to behaving like / being a vaper. Understanding this journey and those behavioural changes along the way will help researchers to understand how consumers use their products, a key factor in understanding the role e-cigarettes play and will continue to play in tobacco harm reduction. An understanding of those behavioural changes will also inform the innovation process so that it continues to meet the evolving needs of vapers. This is especially important given the speed of change. There is after all no point developing a product with the potential to be substantially safer than a cigarette if nobody wants to use it. Millions and Millions E-cigarette sales continue to rise. Many millions of consumers now use e-cigarettes, with 2.6 million e-cigarette users in the UK alone according to ASH. According to ASH, the principle reason given for using e-cigarettes is to cut down or quit smoking. Of the 2.6 million vapers in the UK, nearly two out of five or 1.1 million are ex-smokers and three out of five or 1.4 million users are current smokers. A recent estimate from the Office for National Statistics revealed that, in 2014, 836,000 people in Great Britain (38% of all e-cigarette users) switched completely from smoking tobacco to only vaping e-cigarettes. ASH have conducted similar surveys over the past few years and found that the vast majority of regular vapers are either ex-smokers or current-smokers. Interestingly in the most recent survey (2015), the increase in numbers of people using e-cigarettes between 2014 and 2015 came entirely from ex-smokers. Does this mean that e-cigarettes are getting better at helping people to quit? Another study by Robert West showed that, since 2013, almost 1 in 3 quit attempts involve electronic cigarettes and that e-cigarettes are now the most commonly used product for quitting smoking, while sales of other smoking cessation products have decreased.. So what is it about e-cigarettes that is driving these trends and how has that impacted upon the behaviour of smokers who use them to quit? Tanks and Mods The e-cigarette market has evolved quite considerably since their emergence onto the market just a few years ago.