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Neway partnered with Shell to build electric vehicle charging station in Suzhou factory
of their employees from 90 points in 2021 to more than 95 points in 2030 . ( By 2023 , reached 92 / 100 ) As of 2023 , Neway has made significant progress towards these goals , with particularly impressive results in reducing water consumption and increasing employee satisfaction .
Customer-centric approach and value-added services
Neway ’ s success is not just about producing high-quality valves ; it ’ s also about understanding and meeting customer needs . The company has developed a deep understanding of service in the valve industry after serving diverse customers from various markets . Feng explains , “ Traditional manufacturers focus on production and selling of products
Neway liquid hydrogen valves onsite at a hydrogen refuelling station
with basic after-sales service , such as repairing and warranty . Such service model only meets elementary needs and features no advantage in the fierce market competition .” In contrast , Neway has been keen on providing value-adding services such as technical support , product training , standardised service , product traceability and full life cycle monitoring . The company sees this as an opportunity to establish strategic partnerships with its customers . “ This service model is beyond simple business transactions ,” FENG says . “ It ’ s about an in-depth cooperation based on common goals , mutual trust and long-term planning . It not only encourages resource sharing and complementing each other
but also helps to reduce risk , enhance competitive power and innovation .”
Future focus globalisation and efficiency
As Neway Valve looks to the future , the company remains committed to its core values of quality , innovation and sustainability . A key focus for the company ’ s next stage of development is creating a sustainable supply chain . “ One of our key words for the next stage is ‘ sustainable supply chain ’,” Feng states . “ As a matter of fact , Neway has outpaced many fellow players and is working on some energy-saving and emission reduction projects , like new energy , with remarkable international influence and pioneering spirit .” The company plans to enhance its competitive power and reduce costs through globalised production sites and a strategic purchasing strategy . More importantly , Neway aims to leverage scale effects , carry out standardisation , automation , smart operation and upgrade data management to better serve global customers . These strategies form the essential foundation of Neway ’ s globalisation and sustainable development . By continuing to invest in research and development , expand its global presence , and focus on environmentally friendly practices , Neway is well-positioned to meet the evolving needs of the valve industry while contributing to a greener , more sustainable future . With its track record of breakthrough technologies , commitment to quality and focus on sustainable practices , Neway Valve is not just keeping pace with industry trends – it ’ s helping to shape the future of valve technology for decades to come . www . valve-world . net Valve World October 2024
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