Valve World Americas September 2023 | Page 27

TECH TALK

of the business vertical and its unique challenges . The standout solutions are those developed by teams with both AI and industry expertise , who can harness their vast datasets to continuously refine the AI ’ s performance and deliver solutions to industry-specific problems .
Things to Watch Out For
In the quest for the ideal AI solution , here are some warning signs and red flags to be wary of :
• Lack of Transparency : The decisionmaking process of an AI solution
should be transparent and easy to understand . If a provider cannot explain how their AI makes decisions , it might be an indication that they themselves do not fully understand it or , worse , have something to hide .
• Irrelevant Training Data : An AI system is only as good as the data it was trained on . A solution that uses AI trained on data that is not relevant to a specific problem will fall short of expectations .
• Overpromise and Underdeliver : Some providers might promise the world without a clear strategy for delivery . If a solution seems too good to be true , it probably is . Always look for solutions that offer realistic results , backed up by a well-defined implementation strategy .
• Reliance on ChatGPT Models : A common shortcut some AI solution providers may take is to base their offerings on third-party AI models , such as Open AI ( the company who developed
ChatGPT ). While these models are impressive in their general language capabilities , they are not designed for specialized industry tasks and can significantly underperform in such contexts . Plus , they come with inherent drawbacks , such as limited ability to fine-tune the AI to specific business needs , and cost models that do not scale well with high-volume , industry-specific applications like BOM interpretation . In contrast , AI solutions that utilize proprietary models offer superior performance , predictable costs , and the ability to fully customize the solution to specific needs .
Choosing the right AI solution is a critical decision that can steer the future course of a business . With the right solution , one can unlock unprecedented levels of efficiency , skyrocket their revenue , and deliver unparalleled customer satisfaction . It is important to choose wisely , looking beyond the sales pitch to the true capabilities of the solution and the team behind it . In a world powered by AI , the right choice can make all the difference .
ABOUT THE AUTHOR

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Marty Dytrych is the CEO of Industrial Data Labs , a company that has built the PVF Industry ’ s AI-Powered Inside Sales Copilot . Marty is a seasoned entrepreneur who has worked with several startups in the healthcare and oil and gas industries , where he is focused on finding product / market fit , developing new products , and accelerating growth by leading their sales and marketing teams and strategies .
Tige Richardson is the CTO of Industrial Data Labs and has been instrumental in driving the success of Industrial Data Labs and various tech startups throughout his career . Tige possesses exceptional technical abilities and his focus is on introducing automation and artificial intelligence to novel industries , thereby driving innovation and spearheading the adoption of these cutting-edge technologies .
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