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“ We are dedicated to being a leader – we do not want to fall behind and follow other companies as technology progresses . We are known for our high quality , high standards , and dedication to solution focused service .”
valve mounting hardware . “ Our assemblies
are calibrated , tested , and properly
packaged to ensure that the user
receives the exact product required for
their application ,” he added .
“ Every actuator and actuated assembly
is provided with a serial number upon
completion , which allows for easy traceability
.” As specific distribution requirements
are one of the many aspects that
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to help when customers require application assistance , and we know that if we can solve a client ’ s difficult problems , they will know they can also come to us with the easy ones .”
Upon acquiring a small company from Houston , Texas , A-T Controls was able to further expand its offerings to include an innovative controller , the Mighty Controller , which operates the company ’ s system group .
The Mighty Controller is an innovative computing device targeted at OEMs and system integrators who want to modernize existing approaches to local system controls . “ We sell manual and automated quarter turn valves , and with applications like the Mighty
Controller , we also provide a complete system to our customers .
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are dedicated to being a leader – we do not want to fall behind and follow other companies as technology progresses . We want to be known for our high quality , high standards , and dedication to solution focused service ,” Wright commented .
To ensure it is providing its customers with the best products , the company sends valves to an independent third party for testing to ensure nothing is overlooked . The distribution department is therefore heavily involved in the production side of the business . “ By conducting everything from ISO 9000 to API audits , the team continues to ensure production and operations are following the comprehensive quality mandates .”
The company ’ s commitment to being available , responsive , and innovative , along with a broad offering of quality products , has allowed it to truly put the customer first . “ Our response to the
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President and CEO , Brian Wright .
and innovate . “ To account for these ongoing challenges , we have taken proactive measures , such as getting ahead of blanket orders , raw materials , and increasing foundry capacities . Although this is not a simple process , A-T Controls prides itself with its ability to successfully manage the troubleshoot processes ,” commented Wright .
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drive the innovation at A-T Controls ,
its engineers and distribution team are
diligent in gathering information that
corresponds to the current market ’ s pain
points . Using this intel , innovations can be
built from the ground up or can be added
as a variation to an existing product with
newly added features and benefits .
The Complete Package
To modernize its systems and processes ,
and exceed its customers expectations ,
A-T Controls regularly reevaluates its
products and distribution systems .
“ We are constantly asking our distributors
what they want to see next . This can
be in terms of product features , internal
and external communications , integration
, as well as services and solutionoriented
improvements or adjustments ,”
said Wright .
The company takes great pride in receiving
and implementing customer feedback
to create solution-oriented answers . “ We
have a team of engineers that respond
to specific customer issues , because
not every application is cookie-cutter .
People come to us for solutions for abrasion
, high-pressure , material compatibility
, or end connections that need to be
customized ,” explained Wright . “ We are
equipped to react quickly and efficiently
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The Mighty Controller provides information such as temperature , torque signatures , and vibration measurements giving the end user useable data that can be used to mitigate the risks of failures ,” stated Wright . “ Ultimately it can optimize the actuator and valve positions to increase efficient flow through the wellhead .”
A-T Controls has built trust with industry wide clients , applying its strengths , and taking the initiative towards unwavering efforts and creative solutions .
Leading the Way
A-T Controls believes there are two kinds of company cultures : leading or following . “ We
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needs of distribution , customers , and end users is paramount ,” stated Wright . “ From the moment a customer picks up the phone for their inquiry , A-T Controls guarantees that the client is speaking to a knowledgeable representative .”
Its highly experienced engineering and sales staff , coupled with its extensive inventory , therefore provide the customer with solutions needed to fulfill most valve and actuator requirements , while offering a competitive price and fast turnaround . “ If someone comes to us with an application , wanting to know whether they need to vent the ball , or if they have an inquiry about materials and flow , we have the expertise to guide them towards applications that best fit their needs . We want to make sure that we provide the best outcome to our clients , as it is important to stay transparent and build trust ,” said Wright . “ A-T Controls ’ responsiveness is driven towards getting the client ’ s question answered , not just a short answer , but the right answer .”
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The company is also dedicated to addressing greener initiatives , and has invested a significant amount to upgrading its packing systems . A-T Controls started designing its valves over 20 years ago with a unique 3-packing system . The company created valves using a pyramidal stem seal . The initial sealing of the stem to the packing is through a pyramid-type design , with Teflon . The secondary seal is an O-ring , and it seals both the stem side and the body side of the valve . The tertiary seal is the live loaded packing .
With new standards came the requirement for fugitive emissions bonnets , a double set of packing , bellow seals , and much more for the rotary valve market . These changes and investments allow the company to provide preventive safety measures for the products that are being distributed , continuing to keep the best possible solutions for the end user and the industry .
“ We will continue to see interest in connectivity and monitoring for processes . The systems group and some of the product features speak to this ,” said Wright . Data driven initiatives will continue to be a larger part of what the company offers . “ Our success is determined by the quality of people who work diligently and honestly in the company . Whether it is our sales department , engineering , production , or quality assurance , all the people at A-T Controls that touch the process , care about the customer ’ s needs ,” he concluded .
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What is Next for A-T Controls ? |
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A-T Controls is excited for what is to come next within the valve market . It will continue to grow with its customers and introduce new products and automations which will broaden its offerings even further . While the current supply chain issues created challenging obstacles , the company recognizes that it is still in the early stages of the process and will need to continue to adapt |
The views and opinions expressed in this article are those of the profiled company and may not reflect the position of Valve World Americas . |