Value For Money Statement 2016 VFM Statement 2017 | Page 29

Medium term VFM targets In addition to the 12 month targets outlined, there are a number of additional VFM targets which are informed by the 2017-2022 Business Plan objectives. By 2022: n Increase the number of homes developed as well as those manufactured at the LoCaL Homes factory and sale of products to external partners n Continued implementation of the strategic stock investment and disposals process n Mobilisation of a competitive and efficient in-house maintenance team n Pr ocurement and other efficiency programmes delivering 20% savings to reinvest into core purpose and evidencing high quality services, products and standards n Have reduced office/ commercial building costs and other associated overheads by 20% in order to invest in new services for customers. n Measured increase in customer satisfaction following the structure changes Value For Money Statement 2017 27