USITC Staff Report: Quartz Surfaces from India and Turkey staff report USITC | Page 42

Most purchasers reported that domestic quartz surface products, subject imports from
India and Turkey, and nonsubject imports were comparable on most factors. A small majority of
purchasers reported that domestic quartz surface products were inferior to India quartz surface
products in discounts offered (rated somewhat important, see table II-7) and price (very
important). Firms were split between U.S. and Turkey quartz surface products being superior
and comparable with respect to delivery time (very important) and distribution and installation
services (not important).
Table II-9
Quartz surface products: Purchasers’ comparisons between U.S.-produced and imported product
Number of firms reporting
United States vs. India United States vs. Turkey India vs. Turkey
Factor
S C I S C I S C I
Availability 3 10 3 3 5 3 --- 8 ---
Breton manufacturing equipment 3 11 --- 2 7 1 --- 6 1
Color/design/aesthetics 4 10 2 2 8 1 --- 8 ---
Breton manufacturing equipment 3 11 --- 2 7 1 --- 6 1
Delivery terms 4 8 1 2 6 1 --- 8 ---
Delivery time 6 6 1 4 4 1 --- 8 ---
Discounts offered 1 5 6 1 6 2 2 6 ---
Distribution and installation services 5 7 1 4 4 1 --- 7 ---
Extension of credit 2 10 1 --- 8 1 --- 7 1
Minimum quantity requirements 3 9 1 1 7 1 --- 7 1
Packaging 3 12 --- 2 8 --- --- 7 ---
Price 1 6 7 1 6 3 1 7 ---
Product consistency 4 11 --- 3 7 --- --- 7 1
Product range 3 9 1 1 8 1 --- 7 ---
Quality meets industry standards 4 10 1 2 7 1 --- 7 1
Quality exceeds industry standards 6 7 --- 4 6 --- --- 7 1
Reliability of supply 4 8 1 3 4 1 --- 7 ---
Technical support/service 4 9 --- 3 5 --- --- 7 1
U.S. transportation costs 5 8 --- 2 7 --- --- 7 1
Warranty 5 10 --- 1 8 --- --- 7 1
Table continued on next page.
II-16