Upgrade Guidance Notes v5 Sep 2024 | Page 14

occur 5 times per year ). If the Panel require further information , you will receive an email with instructions and your application will go back into draft status and you will be able to access it from the View / Submitted / Cancelled option . Outcome means that the Panel have reviewed your application , and you should expect to hear from us soon .
15 . You can view submitted and cancelled applications from the Membership Upgrades page .
16 . Once an upgrade has been approved , we will email you to inform you and to request any payments that are due . Note that we do not charge for upgrades until a successful outcome has been achieved .
If at any time you have any queries , contact the membership team – they are there to help . membership @ railwayoperators . co . uk + 44 ( 0 ) 3333 440523
CIRO Upgrade Guidance Notes v5 Sep 2024
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